Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grant Carpenter

Rockwall,TX

Summary

Seeking a position that can challenge, grow, and stretch my experience and leadership within sales and marketing teams. I have experience in client solution sales, prospecting, market analysis, and market messaging.

Overview

12
12
years of professional experience

Work History

Counter Sales Representative

Lennox International
10.2023 - Current
  • Promoted store events and discounts, driving increased foot traffic during sale periods.
  • Managed inventory levels by conducting regular stock checks and placing orders as necessary.
  • Resolved customer issues efficiently, ensuring repeat business and positive word-of-mouth referrals.
  • Developed strong rapport with customers and created positive impression of business.

Customer Service Advocate

Lennox International
02.2022 - 09.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with opening accounts and signing up for new services.
  • Cross-trained and provided backup support for the warranty department.

Client Solutions Executive

AT&T National Business
09.2021 - 12.2021
  • AT&T B2B Sales Leadership Development Program
  • Worked with small to mid-sized businesses to match AT&T's custom solutions with customers' internet, mobile devices, and cyber security needs to help propel their company forward
  • Day-to-day tasks include sales training, prospecting, cold calling, and conducting consultive meetings with current and potential clients

Import and Export Coordinator

Gail Force Water Sports
01.2013 - 09.2021
    • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods
    • Entered shipping information into computer system and estimated freight and postal rates

Education

BBA - Marketing

The University of Oklahoma
Norman, OK
06.2021

Skills

  • Leadership
  • Sales / Client Development
  • Salesforce
  • SAP
  • Lennoxpros
  • Cold Calling
  • Prospecting
  • Outreach
  • OPUS
  • Eloqua
  • Shipping & Shipping Documentation
  • Inventory management
  • Record keeping
  • Time management
  • Quality assurance
  • Scheduling
  • MS Office: Outlook, Word, Excel, PowerPoint

Timeline

Counter Sales Representative

Lennox International
10.2023 - Current

Customer Service Advocate

Lennox International
02.2022 - 09.2023

Client Solutions Executive

AT&T National Business
09.2021 - 12.2021

Import and Export Coordinator

Gail Force Water Sports
01.2013 - 09.2021

BBA - Marketing

The University of Oklahoma

Similar Profiles

CREATE PROFILE
Grant Carpenter