Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Teacher

Sonya Childress

Mechanicsburg,Pa

Summary

OUTSIDE SALES REPRESENTATIVE Profile Summary Adept at building a strong bond and relationship with each prospect and customer from lead to close and beyond through a consultative, solution-based approach Results-driven sales professional offering (15) fifteen years proven success surpassing sales goals in highly competitive digital technology markets Strong new business development skills demonstrated through prompting several local major employers to switch from a competitor’s product, and the unseating of prevailing competitors in the field Outstanding knowledge of the Multifunctional Printer/Copier Industry, network services, cloud services solutions, changing market demands, workflow, and effective organizational structure of businesses Outstanding knowledge of the Uniform and Facility Services Industry and business development process High-level competency of hardware and software technology in relation to client’s needs Seeking an Account Executive business development position where my sales career in consultative solution sales, positive interactive skills, and relationships with key contacts are valued and required as a means for providing value and attaining company success PROFESSIONAL QUALIFICATIONS Excellent interpersonal skills, verbal, written, and aural Fluent in Spanish Strong cold calling skills- assertive and able to handle gatekeeper resistance Excellent appointment setting skills Strong interaction, customer service, and follow up Excellent relationship building skills Ability to work independently Works effectively in a collaborative environment Strong ability to qualify and uncover client’s buying motives through strategic rapport, probing, and needs analysis Integrity and high work ethic High level of loyalty and moral standards. Job satisfaction derived from helping clients with solutions to improve their business Strong networking, persuasion, influencing, negotiation, and closing skills Strong organizational and time management skills Ability to work under pressure and meet deadlines

Overview

18
18
years of professional experience

Work History

Account Executive

Fraser Advanced Information Systems
01.2010 - 01.2012

Account Executive

Capital Business Systems
01.2012 - 01.2013

Technology Consultant

Executive Image Solutions
01.2008 - 01.2010

Outside Sales Representative

The Phillips Group,
01.1995 - 01.2006
  • SKILLS AND ACHIEVEMENTS
  • CLIENT RELATIONS MANAGEMENT, Sustained sound relationship with existing clientele – Quantified client requirements through close contact
  • Kept in close contact with clientele to identify new opportunities and customers – Maintained availability for addressing customer issues, queries and requirements
  • Ability to establish long term relationships with clients and develop new business
  • Territory account management
  • New business development and lead generation
  • Consultative solution sales - ability to uncover deficiencies in business processes, create needs, and provide solutions through workflow analysis, needs analysis, and site surveys
  • Ability to work as a team to increase technical know-how and develop strategies to shorten the sales cycle
  • Prepared and presented sales proposals, ROI analysis, conducted product demonstrations, set appointments, and provided onsite training
  • Responsible for forecasting sale $ amounts, client status, etc
  • To ensure all sales activity was accurately reflected in sales CRM
  • SALES NOTABLE INITIATIVES
  • Nine (9) time “President’s Club” trip winner – awarded several cruises and trips to Caribbean and trips to London and Paris
  • Earned Rookie of the Year award by achieving highest GP margin within first year
  • Received “ROLEX” watch for Northeast Region “high volume” sales contest
  • Developed personal database to manage territory which included five year data for key contact, current product, service agreement, and contract expiration dates
  • Ability to provide value and increase profitability by demonstrating competitive differentiation
  • Excellent at online market research
  • Participated in continuous sales training and education throughout career
  • Developed in-depth knowledge of industry trends, product line, competition, tech support, and services
  • Managed online sales through product acquisition, market research, sales, customer service, and follow up .
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Built strong client rapport to establish diversified network of connections.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Worked independently with minimal supervision.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built relationships with customers and community to promote long term business growth.
  • Prepared and deliver customer sales quotes.
  • Capitalized on customer up-sell opportunities resulting in Number% increased revenues.

Education

Bachelor Of Business Administration - Management

Texas A & M University
Corpus Christi, TX

Skills

  • OTHER SKILLS
  • Fitness Weight Training
  • TRX Suspension Training
  • DIY Home Improvement
  • Piano
  • Customer Presentations
  • Customer Relationships
  • Prospecting and Cold Calling

Languages

Spanish
Native or Bilingual

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.

Timeline

Account Executive

Capital Business Systems
01.2012 - 01.2013

Account Executive

Fraser Advanced Information Systems
01.2010 - 01.2012

Technology Consultant

Executive Image Solutions
01.2008 - 01.2010

Outside Sales Representative

The Phillips Group,
01.1995 - 01.2006

Bachelor Of Business Administration - Management

Texas A & M University
Sonya Childress