SONYA COOK
Trenton,NJ
Summary
Purchasing and procurement leadership, Strategic planning, vendor sourcing ability to negotiate contracts, inventory control, experience with the Oracle System, and GOFMX System, Outstanding customer service skills, all aspects of insurance claims, (Workers’ comp, auto, medical and malpractice), payroll, account payable, accounts receivable, bank deposits, cash, checks and credit card balancing, Receptionist duties, answering phones, faxing, filing and strong computer knowledge. Proficient in Microsoft Office, Excel, Power Point, QuickBooks, type 50 wpm, accurate data entry skills.
Overview
17
17
years of professional experience
Work History
Payroll Specialist /Onboarding, Benefits Specialists
SOURCENOW
05.2022 - 03.2024
- Responsible for overall operations of payroll process and functions
- Entering data into payroll and administrative databases and software programs
- Preparing and processing paychecks and cash deposits
- Maintaining accurate records of payroll documentation and transactions
- Responding to payroll-related inquiries and resolving concerns
- Reviewed time records for 500 to 1500 employees to verify accuracy of information.
- Managed payroll data entry and processing for 500 to 1500 employees to comply with predetermined company guidelines.
Human Resources Administrator
MON CHERI BRIDALS
12.2021 - 05.2022
- Recruiting, managing employee records, assisting with payroll processing and providing administrative support to employees, support with Benefits enrollment and information, Event Planning
- Explain company personnel policies and procedure to employees
- 401K management
- Record injury/Worker’s compensation claims
- Manage employee related issues, by investigating claims and concerns and developing resolutions consistent with company policies, state and federal laws
- Unemployment management
- Healthcare information/Enrollment
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Prepared new hire letters, employee contracts, and corporate policies.
Human Resources/Finance Coordinator
NEW JERSEY SCHOOL BOARD
01.2021 - 12.2021
- Assisting The HR Manager with Recruiting, managing employee records, assisting with payroll processing and providing administrative support to employees, support with Benefits enrollment and information, Event Planning
- Explain company personnel policies and procedure to employees
- Record injury/Worker’s compensation claims
- Manage employee related issues, by investigating claims and concerns and developing resolutions consistent with company policies, state and federal laws
- Overseeing Financial records, including Bookkeeping, payroll and Benefits, accounting, Banking, Insurance and all related office and financial Administrations
- Coordinate all financial systems and processes, including general ledgers, internal accounts, accounts payable/receivable, payroll, insurance, and budget monitoring
- Monitor and record all check and credit card disbursements, expenditures and receipts, ensuring timely, effective and accurate record keeping
- Disburse invoices, purchase orders for processing, initiate void/stop payments, resolving payment issues, ensuring positive vendor/supplies relationships
- Oversee and maintain the banking system, including accounts, statements, records and institutional arrangements
- Assist, support, counsel and advice the CEO with respect to financial matters, systems and process
HR Office Associate/Centralize Purchaser
HELLO FRESH
02.2018 - 10.2020
- Working directly with finance team to ensure vendors are paid within our net30 policy, as well as maintaining Purchase orders for our finance team
- Maintains accurate and up-to-date relevant information on suppliers and transactions, using audit reporting to identify issues and using solid judgment in determining breaches to policy
- Preparing, collecting and monitoring data and trends relating to supplier performance, to support effective decision-making within the team, including tracking the supplier market to identify opportunities for cost savings and service improvement
- Prepares, collects and monitors data and trends relating to supplier performance, to support effective decision making within the procurement team, including tracking the supply market to identify opportunities for cost savings and service improvement
- Monitoring and creation of purchase orders, undertaking all necessary steps to ensure compliance
- Provide first line support for internal customers dealing with queries and purchase orders, especially using Oracle-based iPro /GOFMX System
- Providing administrative and clerical support to the office staff
- Managing and entering data to existing documents
- Creating spreadsheets
- Generating reports on demand
Office assistant/Data Entry clerk
CIERA STAFFING
12.2015 - 02.2018
- Keying orders for various companies
- Answering phones, filing, and faxing, return mail updating client’s information
- Customer Service/call center
- Processing credit card payments, check payments, posting bank deposits, creating policies, Q&A on policies
Backup Supervisor/Backup Administration Assistant
THE GREENERY
01.2014 - 12.2015
- Managing production staff and processes, includes supervising
- Planning and directing production to produce quality products
- Motivating line employees to achieve production goals
Clerical/Office Assistant
CONSOLIDATED SERVICE GROUP
06.2010 - 12.2013
- Filing documents or updating files and maintenance of registers related to attendance and work of the staff
- Data entry and loading other necessary information into the software programs
- Answering phone calls and sending faxes in matters related to the office
- Distributing the incoming mails to the respective staff, also handling communications with post office
- Assisting the managers in matters related to preparation of annual reports, files, and weekly reports
Customer Service Rep
SHOP RITE
08.2009 - 09.2010
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Opens customer accounts also maintain customer records by updating account information
- Maintains financial accounts by processing customer adjustments
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
Office Assistant
EXAMINATION MEDICAL SERVICES
07.2009 - 12.2009
- Responsible for handling and managing the continuous flow of information in the health care center
- Perform the tasks of greeting patients and scheduling appointments
- Organize and maintain medical forms and office stationary required for front desk activities
- Perform responsibilities of registering patients by following the protocols of the organization
- Check and verifying the accuracy of medical record and insurance information of patient
- Perform essential clerical tasks like faxing, e-mail, and data entry
Cash Room Manager/Receptionist/ Admin backup
RESTAURANT DEPOT
07.2007 - 05.2009
- Completes all cash management set-up documentation for department processes; prepares correspondence and proposals directed to and for cash management
- Timely reconciles cash application and disbursements
- Reviews and drives improvements in cash management, ensuring financial obligations are met
- Forecasts, monitors and tracks cash flow (weekly, monthly, quarterly etc.)
- Prepares cash flow reports, and identifies and evaluates variances, also assists with financial reporting
Education
Health Claim Specialist -
Harris School of Business
Diploma in Computerized Office Skills -
Worldwide Educational Services
Diploma -
Malcolm X Shabazz High School
Skills
- Payroll Processing
- New hire processing
- Vendor Relationship Management
- Order tracking
- Price Analysis
- Budget Planning
- Supplier Performance Metrics
- E-procurement Systems
- Accounts Receivable
- Meeting deadlines
- Financial reports
- Accounts Payable
- Payroll Auditing
References
Furnished Upon Request
Timeline
Payroll Specialist /Onboarding, Benefits Specialists
SOURCENOW
05.2022 - 03.2024
Human Resources Administrator
MON CHERI BRIDALS
12.2021 - 05.2022
Human Resources/Finance Coordinator
NEW JERSEY SCHOOL BOARD
01.2021 - 12.2021
HR Office Associate/Centralize Purchaser
HELLO FRESH
02.2018 - 10.2020
Office assistant/Data Entry clerk
CIERA STAFFING
12.2015 - 02.2018
Backup Supervisor/Backup Administration Assistant
THE GREENERY
01.2014 - 12.2015
Clerical/Office Assistant
CONSOLIDATED SERVICE GROUP
06.2010 - 12.2013
Customer Service Rep
SHOP RITE
08.2009 - 09.2010
Office Assistant
EXAMINATION MEDICAL SERVICES
07.2009 - 12.2009
Cash Room Manager/Receptionist/ Admin backup
RESTAURANT DEPOT
07.2007 - 05.2009
Health Claim Specialist -
Harris School of Business
Diploma in Computerized Office Skills -
Worldwide Educational Services
Diploma -
Malcolm X Shabazz High School
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