Professional Summary
Overview
Work History
Education
Skills
Timeline
Multiple customer awards from Lowes

Sonya Crain

Lowes Home Improvment
Jonesborough,TN
Sonya Crain
22
years of professional experience

I have had multiple positions over the years in customer service, from inbound call centers,front-end manager,and multiple positions in customer service.

Medically speaking. While working with special needs children, I obtained my Para-Pro certification.CPR certification,and CRT training

Work History

Administration Office

5 Years 10 Months
Lowes Home Improvment | 10.2020 - Current
  • Demonstrated self-motivation in completing tasks independently.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Elementary School Aide

14 Years 8 Months
Washington County Schools | 08.2004 - 04.2019
  • Supported classroom activities, enhancing student engagement and learning experiences.
  • Collaborated with teachers to develop instructional materials tailored to diverse learning needs.
  • Assisted in maintaining a safe and orderly environment conducive to student learning.
  • Coordinated communication between parents, teachers, and administration to foster community involvement.

Education

High School Diploma

Calvary Christian Academy | Cresaptown, Md. | 05-1992

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Computer Knowledge/ Experience
People person
Time management
Attention to detail
Flexible and adaptable
Multitasking Abilities
Excellent communication
Organizational skills
Computer skills
Critical thinking
Calm under pressure
Organization and time management

Timeline

Administration Office

Lowes Home Improvment
10.2020 - CurrentRead More

Elementary School Aide

Washington County Schools
08.2004 - 04.2019Read More

Calvary Christian Academy

High School Diploma
Read More

Multiple customer awards from Lowes

These awards are given to those employees who tend to go above and beyond in their duties to help customers and fellow employees.

Sonya Crain