Sonya Day
Richmond,Maine
Summary
Respected Senior HRIS Analyst with over 25 years helping companies maintain happy, healthy workers through analytics. Keen to balance employer business goals with employee desires and concerns. Skilled at applying technical and statistical science to workforce optimization without losing sight of human empathy.
Overview
28
28
years of professional experience
1
1
Certification
Work History
HRIS Analyst
Northeast Credit Union
2023.01 - Current
- Responsible for reporting, system administration, implementing & maintaining systems enhancements and integrations of HR related systems while identifying opportunities to improve efficiencies
- Act as back-up for Payroll processing
- Also responsible for updating employee information and assisting with HR-related questions, maintaining employee data within ADP and employee personnel files
- Provide support to all HR functions including employee onboarding, benefit administration, recruiting and various department projects
- Consistently seeking process-improvements and champions 'out of the box' thinking.
Human Resources Benefits Manager
City of Portland
2019.12 - 2022.07
- Prepared a $20 million benefits budget with a zero dollar increase for 4 solid years
- Reduced claims by over $1 million in FY22, by putting the Medical, RX, Dental, and voluntary benefits out for RFP and implementing a health concierge service using Grand Rounds / Included Health
- Implemented / Programmed the first Employee Self Service Benefit platform using PlanSource for 1400 benefit eligible employees
- Created File feeds between PlanSource and the various vendors
- Provided training and successfully had 100% completed enrollments at open enrollment (previously was a paper-based system)
- Implemented an EAP program that would cover not only benefit eligible employees, but extended this to all of the employees of the City of Portland and including their family members
- Maintain/Program HRIS for all aspects of Benefits
- Reconciled Payroll and Benefits accounts with the Vendors to HRIS to General Ledger
- Responsible for Journal Entries associated with Benefits
- Through an RFP process, obtained a Benefits Broker for the City of Portland for the first time ever
- Worked as a part of a team to implement an electronic applicant tracking system
- The previous application process was paper based
- Created a Weekly New Hire Onboarding process, to include new hire training on policies, procedures, and benefits
- Developed an electronic I-9 processing and tracking system
- Created an Employee Company Store
- Created a benefits website for employees to be able to access all pertinent information about the company, benefits, policies, forms, various vendors for our benefits, and videos explaining our various benefits.
Payroll and HRIS Administrator
Molnlycke Health care
2016.12 - 2019.11
- Process and maintain in a timely manner weekly payroll as well as bi-weekly payroll for 250 employees
- Trained 2 HR Generalists in the preparation of benefit forms and information
- Process and maintain in a timely manner accurate personnel data (i.e
- Health, dental, life, AD&D, STD, LTD, 401K, COBRA, as well as various other benefits)
- Collected, prepared and performed data entry, recorded, submitted, and distributed payroll within the deadline constraints for 250 employees, through the use of Ultimate Software
- Maintain/Program HRIS for all aspects of Payroll and Human Resources
- Reconciled Payroll and Benefits accounts with the Vendors to HRIS to General Ledger
- Responsible for Journal Entries associated with Payroll and Benefits
- Created an Employee Company Store
- Created an Interactive Share point site for employees to be able to access all pertinent information about the company, benefits, policies, forms, regularly used software, various vendors for our benefits, and videos explaining our various benefits.
Contract Auditor
Department of Defense
2016.04 - 2016.11
- Provides GAGAS and GAAP compliant audit services to support the Department of Defense
- Provide professional advice on accounting and financial matters to help in negotiations
- Audits are performed to show existence of adequate controls
- Evaluation of contractor submissions for compliance with FAR and CAS
- Conduct labor and materials audits to prove existence
- Assess financial risk to the Government
- Assess financial impact of findings to the Government.
Senior Revenue Agent
State of Maine
2008.01 - 2016.04
- Audits and evaluates complex tax-related transactions, contracts, leases, and financial statements of individuals, businesses, and corporations in order to determine taxpayer compliance
- Determines proper tax liabilities for state taxes in order to establish taxpayer compliance with state tax laws and regulations
- Explains state tax laws and regulations in order to inform taxpayers and taxpayer representatives of proper procedures to be used in determining tax liabilities
- Trains and oversees the work of lower level agents in order to develop subordinate capabilities and ensure Bureau standards are met
- Prepares audit reports in order to report findings of independent audit determinations and establish a basis for additional state assessments when appropriate
- Compiles, analyzes, and summarizes evidence relating to tax compliance in order to present or defend state tax assessments at reconsideration hearings and appeals before courts of law
- Develops and reviews specific audit tests and income allocation procedures in order to determine Maine taxable income of foreign and domestic corporations
- Assists in the preparation of annual audit plan in order to schedule audit workload
- Represents the state in court proceedings including failure to file violations and disclosure hearings in order to obtain financial information
- Revokes sales tax registration certificates, delivers bond letters, and collects cash payments from delinquent taxpayers in order to enforce state tax laws and regulations
- Confers with Internal Revenue Service officials in order to compare and exchange information
- Conducts reviews of applications for property tax and rent refunds in order to verify compliance with program qualifications.
Family Independence Specialist
State of Maine
2005.04 - 2008.01
- Interview Applicants in order to determine eligibility for family independence programs
- Evaluate information and apply allowable standards and criteria in order to accurately establish program eligibility and determine benefits
- Explain program eligibility requirements, rules and regulations, and individual rights and responsibilities in order to advise clients
- Detect and resolve discrepancies in information provided in order to ensure accuracy and completeness
- Refer clients to various programs in order to assist applicants in obtaining needed and appropriate services
- Develop reports for, and testifies and represents Department at fair hearings and fraud hearings in order to present State’s case
- Identifies possible benefit over payments, assesses causes, determines if misrepresentation is willful, confronts clients, and negotiates repayments when required in order to recover over payments or eliminate errors in benefit determination
- Examine and evaluate primary and collateral information contained in case records selected for quality control review in order to determine if predefined standards for case recording and case processing have been met.
Human Resource Office and Benefits Manager
Tyson Foods
2000.08 - 2005.02
- Supervise Staff of 6
- Oversee the Human Resource Department in regards to Employment, Workers Compensation, Benefits, Orientation, Reception, and Employee Relations
- Primarily responsible for recruitment processing and benefits administration
- Managing the hiring and firing of 500 employees, plan for increased employment needs as production needs increased
- When production needs declined worked with department heads to move employees to other positions according to production needs
- Interviewed applicants from many walks of life, specializing in language limited and financially difficult situations
- Analyzed employee skills and assisted with recommending and setting up appropriate training (ie
- English as a second language, GED classes, computer classes, or any other classes available)
- Responsible for conducting monthly as well as annual benefit enrollment meeting for 500 employees at 3 different facilities (Portland, Bangor, and Augusta)
- Conducted semi-annual performance evaluations, creating goals, monitoring goals, and setting expectations
- Process and maintain in a timely manner accurate personnel data (ie health, dental, life, AD&D, STD, LTD, 40K, COBRA, as well as various other benefits)
- Transitioned the local plant through Benefits Conversion, Ethics training, Vacation Conversion, Pay Structure Conversion, and Attendance Training
- Worked with Employee Morale with fun events such as the Family Fun Day at Splashtown Funtown USA, Bi-weekly Employee luncheons throughout the summer, and the Great American Bake Sale
- Responsible for ensuring all pay increases are entered before their effective date and according to the Pay Structure Guidelines
- Responsibilities include Vacation tracking, New Hire Orientation, SAP data entry, termination processing, Business Unit Changes, Coaching, and Rate adjustments
- Worked with employees with out placement transitioning as our plant closed on February 4, 2005.
Human Resource Manager
Chadwick BaRoss
1998.12 - 2000.08
- Worked as a generalist in a one-person department
- Trained and supervised 6 branch secretaries in the preparation of benefit forms and information
- Interviewed applicants from many walks of life
- Conducted semi-annual performance evaluations, creating goals, monitoring goals, and setting expectations
- Process and maintain in a timely manner accurate personnel data (ie health, dental, life, AD&D, STD, LTD, 401K, COBRA, as well as various other benefits)
- Collected, prepared and performed data entry, recorded, submitted, and distributed payroll within the deadline constraints for 115 employees, through the use of Time Traks and ADP
- Worked with the VP Treasurer to renegotiate contract renewals for Health, Life, AD&D, 401K, and the various other benefits
- Compiled reports on a monthly basis to present to the President in regards to sales and rental volume vs commission payouts and the financials.
Human Resource Assistant
Cellular One
1995.11 - 1998.12
- Prepare Job postings, ads, background checks, and New Hire Orientation
- Processed and maintained in a timely manner accurate personnel data (ie health, dental, 401K, Stock Purchase Plans, Life Insurance as well as various other benefits)
- Collected, prepared, data entered, recorded submitted, and distributed payroll within the deadline constraints for 170 employees
- Organized and implemented Affirmative Action Plan
- Working on several employee events projects (ie Employee Appreciation Week, Christmas Party, and Quarterly Meetings).
Education
Bachelor Degree - Accounting
University of Southern Maine
Portland, MaineUniversity of Southern Maine
Portland, MaineSkills
- Big Data
- Human Resource Management
- Quality Assurance (QA) Threshold Development
- Employee Feedback Management
- Change Management
- Requirements Gathering
- Time Management
- Performance Metrics
- Operational Process Modeling
Certification
- HRCP
- PHR
- American Payroll Association, CPP
Timeline
HRIS Analyst
Northeast Credit Union
2023.01 - Current
Human Resources Benefits Manager
City of Portland
2019.12 - 2022.07
Payroll and HRIS Administrator
Molnlycke Health care
2016.12 - 2019.11
Contract Auditor
Department of Defense
2016.04 - 2016.11
Senior Revenue Agent
State of Maine
2008.01 - 2016.04
Family Independence Specialist
State of Maine
2005.04 - 2008.01
Human Resource Office and Benefits Manager
Tyson Foods
2000.08 - 2005.02
Human Resource Manager
Chadwick BaRoss
1998.12 - 2000.08
Human Resource Assistant
Cellular One
1995.11 - 1998.12
Bachelor Degree - Accounting
University of Southern Maine
University of Southern Maine
- HRCP
- PHR
- American Payroll Association, CPP
Similar Profiles
Lauren GuyLauren Guy
Loan Officer at Northeast Credit UnionLoan Officer at Northeast Credit Union
Sarah PunskaSarah Punska
Member Care Specialist I at Northeast Credit UnionMember Care Specialist I at Northeast Credit Union
Melissa JoynerMelissa Joyner
Member Service Specialist at Northeast Community Credit UnionMember Service Specialist at Northeast Community Credit Union