Sonya De Luna-Garay

Logistics

• Ensure operations are compliant with MSHA and State Agricultural standards resulting in 100% pass rate in all audits conducted
• Monitored logistics performance and identified improvement opportunities
• Identify and correct efficiency bottlenecks, which result in the throughput of 500 daily shipments, leading to a 98% increase in shipment accuracy, and a 64% reduction in shipment time
• Improved operational efficiency through meticulous examination of internal processes and recommending enhancements based on findings
• Conduct regular inventory and research on materials to identify opportunities to reduce budget and increase revenue
• Continuously motivate department staff to steadily exceed objectives, breaking company-wide loading, and shipping records for 7 consecutive quarters
• Analyze root causes for internal, customer, and supplier non-conformances leading to a 60% decrease in internal issues and a 98% decrease in customer complaints
• Collaborated with cross-functional teams to identify key performance indicators and develop effective tracking systems
• Established schedules and rotations covering 24/7 production, ensuring uninterrupted workflow
• Trained employees on best practices for utilizing available data resources effectively, increasing overall productivity across 6 production lines, impacting manufacturing processes
• Maintaining production equipment comprising of 30 machines, ensuring continuous operation
• First Logistics Manager to be awarded Employee of the Month within the company

Business Process Management and Analytics

• Process Management Generate and implement a plant wide workflow process platform to innovate new practices
• Analyze and implement changes and recommendations
• Communicate process modifications and updates to ensure continuous improvement
• Conducted thorough analyses on large datasets, identifying patterns and trends to support strategic initiatives
• Reduce costs, and make necessary changes in production and logistics processes
• Create progress and feedback reports for investors and senior executives on process changes and improvements
• Update procedures throughout all departments to meet operational guidelines as well as API and ISO standards
• Update operational guidelines resulting in a reduction in process variation and impacting processes across multiple departments
• Championed a culture of continuous learning by staying current with industry advancements and sharing insights with the team

• Oversaw daily repacking operations, optimized processes for efficiency and quality, managed inventory, and ensured compliance with food safety standards
• Directed daily repacking operations, achieving a 50% increase in productivity within the first three months
• Carried out new guidelines across a team of 40 production and warehouse staff members
• Responsible for daily repacking operations for warehouse teams while directing productivity and quality initiatives for repack scheduling
• Implemented new methods resulting in a 12% reduction in operational costs, while maintaining or exceeding customer and management specifications
• Met growing operational demands through the redesign, development, and management of standard repacking guidelines and site efforts
• Reviewed and instituted food safety procedures for a facility with a capacity of 500 units of inventory
• Coordinated operational upgrades for an Active Inventory System serving frozen food items
• Directed productivity and quality initiatives for repack scheduling in a warehouse operating 24/7
• Spearheaded a Lean Six Sigma initiative resulting in a 15% reduction in lead time for repacking processes
• Utilized time-motion studies to optimize workflow, achieving an increase in throughput while maintaining quality standards
• Implemented a vendor-managed inventory system, reducing inventory holding costs and improving inventory turnover
• Orchestrated a Kaizen event focused on warehouse layout optimization, achieving a reduction in travel time and an increase in space utilization efficiency
• Developed and managed standard repacking guidelines, leading to a 10% decrease in errors and a 25% improvement in efficiency
• Reviewed and instituted food safety procedures, leading to a 100% compliance rate during audits and zero safety incidents over a year.

• I liaised between logistics teams, carriers, and customers to prioritize quality service
• Oversaw the timely dispatch of an average of 150 daily deliveries, pickups, and service calls nationwide per week: ensuring 100% completion within set timeframes
• Facilitated communication between customers, logistic teams, 3rd party carriers, and UPS for a nationwide client base, ensuring quality and service standards were consistently met
• Implemented strategies to streamline scheduling processes, resulting in a reduction in overtime hours for Field Service employees
• Collaborated with warehouse management teams to ensure availability of equipment, resulting in a 20% increase in order fulfillment efficiency
• Contributed to an increase in productivity across the department through training and development of employees
• Recognized with the KCI Pillar of Excellence Award for exceptional performance and professionalism.

• Directed warehouse team operations and logistics, overseeing a team of 18 members, resulting in highly efficient distribution and inventory standards
• Oversaw a warehouse spanning 40,000 square feet, managing inventory worth $1.5 million
• Optimized warehouse performance, ensured compliance with safety standards, and maintained precise inventory control, adhering to regulatory requirements
• Proactively accommodated rush requests from distributors, achieving a 99% success rate and enhancing customer satisfaction
• Ensured compliance with OSHA, BRC, AIB, HACCP, and internal standards, maintaining a high level of quality and safety in inventory processes
• Implemented FIFO standards for inventory management: Reduced inventory waste by 12% by strictly adhering to FIFO standards, resulting in savings of $20,000 per year
• Coordinated inventory audits ensuring accuracy and compliance with industry standards
• Tracked margins and product turnover, executing reviews of weekly, monthly, and annual inventory levels
• Processed an average of 300 incoming and outgoing orders per day, ensuring timely and accurate distribution of products
• Managed a product portfolio consisting of 50 SKUs, optimizing storage space utilization by 40% through effective inventory management
• Coordinated logistics for 100 shipments per week to the local distribution center, achieving an on-time delivery rate of 100%
• Maintained compliance with regulatory standards, ensuring consistency in inventory processes
• Managed a budget for warehouse operations, allocating funds strategically to optimize efficiency and productivity
• Implemented budgeting, forecasting, and analytical skills: Reduced operational costs by 25% through effective budgeting and forecasting techniques
• Conducted daily analysis of operational records: Identified and implemented process improvements resulting in an 85% increase in daily order processing efficiency
• Identified inventory requiring refrigeration: Implemented a system to monitor and maintain accurate temperatures, reducing inventory spoilage
• Targeted top talent, on-boarded new members, and executed all training needs for each; provided performance appraisals and offered to recondition to improve performance.