Sonya Dupre
Maurice,LA
Summary
Adept at enhancing operational efficiency and fostering positive relationships. My experience also spans employee training and interpersonal communication, driving team success and positive patient experiences. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
19
19
years of professional experience
Work History
Office Manager
Ruud Vuijsters, P.T. Practice Of Pain Management
01.2019 - 05.2022
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Created and implemented organizational policies and procedures.
Store Manager/Clerk
Colligan's Groceries
07.2003 - 06.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Dental Assistant
Dr. Willie Collins
01.2007 - 12.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Office Cashier
Super 1 Foods
01.2005 - 12.2006
- Reduced wait times for customers by streamlining checkout processes and prioritizing tasks.
- Maintained accurate cash drawer through diligent counting and organization of currency.
- Answered customer inquiries and clarified details regarding charges.
- Assisted in the training of new hires, sharing best practices for cashier duties and responsibilities.
- Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
- Resolved customer disputes calmly and professionally, utilizing effective communication skills.
Education
Certificate - Louisiana Real Estate Salesperson
The CE Shop
Online06.2024
License - Cosmetology
Louisiana Academy of Beauty
Eunice, LA06.2015
Certificate - Dental Assisting
Acadiana Area Career College
Carencro, LA09.2006
High School Diploma -
Northwest High School
Opelousas, LA05.2004
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Clear oral/written communication
- Relationship Building
- Employee Training
- Scheduling and Coordinating
- Interpersonal Relations
Timeline
Office Manager
Ruud Vuijsters, P.T. Practice Of Pain Management
01.2019 - 05.2022
Dental Assistant
Dr. Willie Collins
01.2007 - 12.2010
Office Cashier
Super 1 Foods
01.2005 - 12.2006
Store Manager/Clerk
Colligan's Groceries
07.2003 - 06.2019
Certificate - Louisiana Real Estate Salesperson
The CE Shop
License - Cosmetology
Louisiana Academy of Beauty
Certificate - Dental Assisting
Acadiana Area Career College
High School Diploma -
Northwest High School
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