Sonya Farmer
Waterloo,IA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Bus Driver/Bus Driver/Driver/Dispatcher
Metropolitan Transit Authority Of Blackhawk County
09.2010 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Driver
Septran
03.2007 - 06.2010
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Customer Service Representative
Sprint
01.2001 - 06.2005
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Gage Park High School
Chicago, ILSkills
- Account Strategy
- Driver Support
- Educational Settings
- Bus Pass Promotion
- Passenger Assistance
- Dependable and Trustworthy
- Special Needs Passengers
- Vehicle Inspection
Timeline
Bus Driver/Bus Driver/Driver/Dispatcher
Metropolitan Transit Authority Of Blackhawk County
09.2010 - Current
Driver
Septran
03.2007 - 06.2010
Customer Service Representative
Sprint
01.2001 - 06.2005
High School Diploma -
Gage Park High School
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