Sonya Flowers
Fredericksburg,VA
Summary
Dynamic professional with diverse experience in retail, event management, and creative arts. Proven track record in customer engagement, team collaboration, and brand representation. Skilled in inventory management, video editing, photography, and developing marketing materials, bringing a goal-oriented mindset to drive success in new opportunities.
Overview
35
35
years of professional experience
Work History
Street Team Member
Alpha Media USA
08.2023 - Current
- Foster a positive working environment among fellow Street Team Members through collaboration, motivation, and support.
- Efficiently set up and dismantle promotional booths, ensuring a professional presentation at all times.
- Collaborate with media representatives to optimize coverage of special events.
- Represent the brand professionally and positively in public settings, acting as an ambassador to attract new customers or clients.
Craft Beer Store Clerk
Fredericksburg Brew Exchange
09.2018 - 06.2022
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Performed inventory control, such as counting, and stocking merchandise.
Singer / Open Mic Host
Hospitality House and Conference Center
03.2016 - 07.2016
- Developed a diverse repertoire of songs and styles, appealing to a wide range of audiences.
- Enhanced audience engagement by interactive elements into performances.
- Attracted patrons to the hotel bar to stay, order food and drink.
- Increased awareness of upcoming performances by developing marketing materials such as posters, handbills, and social media posts.
Store Manager
Olde Towne Butcher
03.2011 - 08.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Assistant Store Manager
Healthway Natural Foods
02.2010 - 09.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing budget, sales, and operations efficiently.
Video Editor / Assistant
Flicko's Video Workshop
10.2007 - 02.2010
- Delivered edits on time for reviews and final delivery.
- Organized and worked with footage from multiple formats.
- Transferred video, audio, and still imagery for creative projects.
- Improved client satisfaction by delivering visually engaging projects tailored to their specific needs and preferences.
- Managed multiple projects simultaneously, meeting deadlines while maintaining high-quality results.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
Retail Sales Associate
Richmond Camera
08.1997 - 06.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and recommended products.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Provided exceptional service and pleasant experiences to new customers, and loyal clientele.
Photographer /Photo Retoucher
Richard Whitmore Photography
11.1989 - 11.1999
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Printed, edited, and retouched photographs for clients.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
- Served a diverse range of industries, including weddings, commercial, architectural, music shows, and family portraits.
Education
High School Diploma -
Central Piedmont Community College
Charlotte, NC02.1989
Skills
- Leadership Qualities
- Goal-oriented mindset
- Brand representation
- Customer Engagement
- Event Management
- Teamwork and Collaboration
Timeline
Street Team Member
Alpha Media USA
08.2023 - Current
Craft Beer Store Clerk
Fredericksburg Brew Exchange
09.2018 - 06.2022
Singer / Open Mic Host
Hospitality House and Conference Center
03.2016 - 07.2016
Store Manager
Olde Towne Butcher
03.2011 - 08.2014
Assistant Store Manager
Healthway Natural Foods
02.2010 - 09.2010
Video Editor / Assistant
Flicko's Video Workshop
10.2007 - 02.2010
Retail Sales Associate
Richmond Camera
08.1997 - 06.2007
Photographer /Photo Retoucher
Richard Whitmore Photography
11.1989 - 11.1999
High School Diploma -
Central Piedmont Community College
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