Sonya Grella
Alvin,TX
Summary
Entry-level teaching professional with solid multitasking, time management and communication skills combined with unwavering devotion to student success. Familiar with different instructional approaches and technology options used in primary and secondary education classrooms. Knowledgeable about curricula, lesson planning and individual student mentoring approaches.
Overview
6
6
years of professional experience
Work History
Student Teacher Intern
Hanbit Korean School
12.2023 - Current
- Worked with classroom teacher to learn about current standards and best practices.
- Boosted students'' self-confidence and motivation through regular positive reinforcement and constructive feedback.
- Developed strong relationships with students, parents, and colleagues to foster a supportive learning environment.
- Supported students with special needs by modifying instruction and providing necessary accommodations to ensure their academic growth.
- Enhanced student comprehension by utilizing diverse teaching strategies and incorporating visual aids in lessons.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
- Facilitated discussions and activities to promote student collaboration and engagement.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Restaurant Manager
Chick-fil-A
01.2018 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Continuously researched industry trends and best practices in hospitality training, ensuring that the restaurant's programs remained current and effective.
- Managed employee performance evaluations, providing constructive feedback and support to enhance individual skillsets and overall team success.
- Reduced turnover rates by creating a welcoming and supportive work environment for new hires through effective onboarding processes.
- Collaborated with management and the store operator to identify areas for improvement, implementing strategies to enhance overall restaurant performance.
- Fostered a culture of teamwork and trust among employees by promoting open lines of communication, collaboration, and mutual respect throughout the workplace.
- Facilitated conflict resolution among team members, addressing issues promptly to maintain a positive work environment.
- Mentored team members for professional growth, fostering a culture of continuous learning within the restaurant environment.
- Developed customized training materials for various roles, ensuring relevancy and applicability across all positions within the restaurant setting.
- Developed and implemented comprehensive training programs to proactively increase employee success and morale.
- Communicated all learning and performance objectives, schedules, and training assessments to Store Operator.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Delivered new employee onboarding and training sessions via Pathway.
- Kept facility compliant with health codes, sanitation requirements and license/permit regulations to achieve the Food Safety Standout Award quarterly for three consecutive years, Elite Food Safety Status in 2022 and 2023 and a Guardian of the Brand Award in 2022.
- Enhanced brand visibility within the community through strategic partnerships, sponsorships of local events and organizations, and targeted marketing campaigns.
- Developed a large network consisting of local independent school districts, education foundations, schools, booster clubs, parent-teacher organizations and sports' teams to foster partnerships benefitting fundraising efforts as well as organizational goals.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Collected, validated, and distributed corporate communications and initiatives to employees.
- Created an effective accounts payable and accounts receivable system.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Translated training resources and provided additional support to ESL team members and non-English speakers.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Conducted regular audits of operational processes, identifying areas for improvement, communicating corporate operating standards and best practices to implement solutions accordingly.
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
- Established and oversaw purchasing relations, negotiating contracts for vendor sales and securing long-term, mutually benefitting partnerships.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Assisted in implementing new technology and business software to improve overall workflow efficiency and accuracy.
- Evaluated and optimized office technology, upgrading hardware and software to increase productivity.
- Provided training sessions to management team on new software applications or technology tools being introduced within the corporate infrastructure.
- Culled technology knowledge to perform IT troubleshooting, restoration, and maintenance services to prevent operating and performance level disruptions.
- Mentored staff members in best practices for IT troubleshooting techniques while fostering a collaborative work environment.
- Expedited equipment availability with effective troubleshooting techniques that enabled swift repairs for critical assets in-store and during vendor (outside sales) deployments.
- Delivered engaging presentations using multimedia tools to reinforce key concepts and facilitate learning through active participation.
- Utilized Adobe Creative Cloud and Microsoft Office applications to develop customized training materials, ad specs, as well as marketing and catering materials.
- Boosted employee confidence in new software applications by providing one-on-one support as needed during the transition period
- Streamlined the IT training process by creating user-friendly documentation and reference guides for team members' ongoing use.
- Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
- Championed employee development by facilitating certification events and advocating for team members with skills-development specific goals and needs.
- Reduced employee turnover by more than 20% in 2022 by implementing employee development initiatives and championing a culture of inclusion.
- Promoted a culture of continuous improvement through implementation of employee development programs and through the creation of engaging morale and interest boosting incentives.
Education
Bachelor of Arts - History/Social Sciences
Texas State University
San Marcos, TX05.2023
Skills
- Bilingual (Proficient in English and Korean)
- Proficient in Microsoft Office Applications (Excel, Powerpoint, Word, Sharepoint, Teams)
- Proficient in Adobe Applications (Creative Cloud - Acrobat, Illustrator, Photoshop, Reader)
- Good Classroom and Blackboard Proficient
- Collaborative Teaching
- Literacy development
- Reflective Practice
- Communication
- Diverse Learners Support
- Classroom Management & Organization
- Lesson Plan Development
- Technology Integration
- Student Advocacy
- Curriculum Planning
- Group Instruction
- Student Engagement
- Student needs assessment
- Time Management
- Conflict Resolution
- Active Listening
- Competency Development
- Skills Development
www.linkedin.com/in/ sonyarebeccagrella
Website
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Student Teacher Intern
Hanbit Korean School
12.2023 - Current
Restaurant Manager
Chick-fil-A
01.2018 - 12.2023
Bachelor of Arts - History/Social Sciences
Texas State University
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