Sonya Hill
San Angelo,TX
Summary
Ambitious individual seeking a Property Manager role to apply strong interpersonal skills and a proactive approach in managing properties and ensuring high levels of tenant satisfaction and retention.
Overview
32
32
years of professional experience
Work History
Correctional Officer
Tom Green County
07.2023 - 06.2026
- Conducted regular security checks to maintain order and prevent incidents within the facility.
- Responded to emergencies, utilizing conflict resolution skills to de-escalate volatile situations.
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Maintained accurate documentation of inmate behavior and incident reports for administrative review.
Mental Health Technician
Texas Juvenile Justice Department
01.2020 - 06.2023
- Assisted in the development and implementation of individualized treatment plans for youth clients.
- Facilitated group therapy sessions, promoting effective communication and emotional expression among participants.
- Collaborated with multidisciplinary teams to evaluate treatment progress and modify care strategies accordingly.
- Monitored and documented patient behaviors and emotional states to ensure safety and well-being.
Direct Support Professional
San Angelo State Supported Living Center
05.2016 - 05.2020
- Supervised daily activities and care routines for individuals with disabilities.
- Trained and mentored staff on best practices in direct support services.
- Developed individualized support plans to meet unique client needs.
- Ensured compliance with regulatory standards and organizational policies.
- Facilitated communication between clients, families, and service providers.
- Conducted performance evaluations to enhance team effectiveness and development.
- Led initiatives to streamline operational processes within the support team.
- Assisted in staffing decisions including selection, hiring, training, scheduling, and mentoring new team members to ensure quality care provision.
General Manager
The Flagship Inn and Resort - Yancy White Family Trust
01.1994 - 04.2010
- Led cross-functional teams in delivering high-quality service standards across all departments.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and revenue growth.
- Managed budgeting processes, optimizing resource allocation for improved profitability.
- Oversaw daily operations to ensure exceptional guest experiences and satisfaction.
- Oversee the Hotel, the Bar, Restaurant and, the Marina
Education
CERTIFIED HOTEL ADMINISTRATOR - Hotel Management
TEXAS MOTEL AND HOTEL ASSOCIATION
Dallas, TX02-1998
Associate of Applied Science - Business Administration
The University of Texas At Tyler
Tyler, TX05-1993
High School Diploma -
ROBERT E LEE HIGH
Tyler, TX05-1991
Skills
- Interpersonal communications
- Staff scheduling
- Communication protocols
- Incident reporting
- Revenue optimization
- Disciplinary procedures
- Expense reports
- Community relations
- Hotel operations
- Facility operations
- Correctional facility management
- Marketing
- Telephone etiquette
- Effective communication
- Computer skills
- Staff recruitment
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Correctional Officer
Tom Green County
07.2023 - 06.2026
Mental Health Technician
Texas Juvenile Justice Department
01.2020 - 06.2023
Direct Support Professional
San Angelo State Supported Living Center
05.2016 - 05.2020
General Manager
The Flagship Inn and Resort - Yancy White Family Trust
01.1994 - 04.2010
CERTIFIED HOTEL ADMINISTRATOR - Hotel Management
TEXAS MOTEL AND HOTEL ASSOCIATION
Associate of Applied Science - Business Administration
The University of Texas At Tyler
High School Diploma -
ROBERT E LEE HIGH