Sonya Hill
Chicago,USA
Summary
Dedicated Facilities Manager with extensive experience overseeing custodial operations, maintenance, and building safety in public school environments. Skilled in managing staff, ensuring compliance with health and safety standards, and maintaining clean, efficient and secure facilities that support a positive learning environment. Known for strong leadership, organization, and hands-on problem-solving.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Facilities Manager
Chicago Public Schools / Hyde Park Hospitality
02.2021 - Current
- Manage daily custodial and maintenance operations for elementary/middle/high schools and district buildings.
- Supervise a team of custodians, groundskeepers and maintenance staff ensuring that all exterior spaces including lawns, sidewalks, parking lots, playgrounds and landscaped areas are properly maintained and support a safe environment for students, staff and visitors.
- Manage and maintain accurate logs with outside vendor relationships on snow removal and landscaping contracts.
- Assign duties, evaluate, performance and coordinate schedules.
- Ensure all buildings meet district and state health, safety, and cleanliness standards.
- Develop and monitor preventive maintenance programs for HVAC, plumbing, lighting, and security systems.
- Coordinate with contractors and vendors for building repairs, renovations, and capital improvement projects.
- Maintain accurate inventory of supplies and equipment; monitor and control budget expenses.
- Implement efficient custodial routines that support educational activities and minimize disruptions.
- Conduct safety inspections and enforce OSHA, EPA, and local regulatory compliance.
- Lead custodial teams ensuring high standards of cleanliness and sanitation throughout school facilities.
- Assist in scheduling, supply ordering and training new custodians.
- Respond promptly to maintenance issues and coordinated with outside vendors when needed.
- Support emergency response procedures including snow removal, flood cleanup and safety drills.
- Maintain daily cleaning routines across classrooms, restrooms, hallways and offices.
Executive Assistant/Interim Chief of Staff
City of Chicago, Office of the Alderman, 17th Ward
02.2018 - 02.2021
- Supported departmental leadership in planning, coordinating and executing various citywide services, programs and initiatives.
- Managed the day-to-day operations and long-term planning amongst staff.
- Managed the Alderman’s complex calendar, including constituent meetings, committee hearings, community events and interdepartmental coordination.
- Served as Interim Chief of Staff, providing oversight and direction for daily office operations, staff management and constituent services.
- Acted as primary liaison between the Alderman, city departments, and community organizations to ensure timely communication and resolution of neighborhood concerns.
- Coordinated and scheduled meetings with city officials, developers and local business leaders to advance ward initiatives and policy priorities.
- Drafted correspondence, prepared meeting briefings, and supported public communications, ensuring accuracy and professionalism.
- Supervised administrative and constituent service staff to maintain high responsiveness and high-quality public engagement.
- Streamlined scheduling systems and internal communication processes to improve office efficiency and responsiveness to residents’ needs.
- Maintained confidentiality and sound judgement in handling sensitive political, personnel and community matters.
Office Administrative Supervisor & Executive Assistant to Superintendent
Archdiocese of Chicago
05.2015 - 02.2018
- Provided high-level support to the Superintendent and the Office of Catholic Schools.
- Ensured the efficient functioning of daily operations and managed sensitive information with the utmost confidentiality.
- Served as a liaison between the Superintendent, principals, pastors and diocesan leadership.
- Managed a team of six administrative assistants ensuring that the logistics for board meetings, advisory councils and administrative meeting were met.
- Tracked deadlines, managed workflow and ensured timely completion of tasks and projects.
- Managed general office operations, including supplies, vendor coordination and technology needs.
- Selected as Chair of Administrative Services.
Education
BSBA - Business
National Louis University
Skills
- Staff Supervision & Training
- Custodial & Maintenance Operations
- Preventive Maintenance Scheduling
- Building Safety & Security Compliance
- Budgeting & Inventory Control
- Project Coordination & Vendor Management
- Emergency Preparedness & Response
- School Board & Administration Collaboration
Affiliations
- Illinois Association of School Business Officials (IASBO) – Member
- Association for Facilities Engineering (AFE) – Member
- Chair of Administrative Services, Archdiocese of Chicago
- National Catholic Educational Association, (NCEA)
Certification
- OSHA Safety Training (10-hour/30-hours)
- Illinois Department of Public Health Custodial Sanitation Training
- Department of Financial & Professional Regulation/Division of Banks & Real Estate Certification
- Certified Illinois Notary Public & Signing Agent
Timeline
Facilities Manager
Chicago Public Schools / Hyde Park Hospitality
02.2021 - Current
Executive Assistant/Interim Chief of Staff
City of Chicago, Office of the Alderman, 17th Ward
02.2018 - 02.2021
Office Administrative Supervisor & Executive Assistant to Superintendent
Archdiocese of Chicago
05.2015 - 02.2018
BSBA - Business
National Louis University