SONYA JOHNSON
NOLA,LA
Summary
Currently seeking a career where Medical Receptionist, Housekeeping, Cashier and Customer Service skills will be utilized.
Overview
27
27
years of professional experience
Work History
Housekeeper
LSU Health Sciences Center New Orleans
02.2020 - 11.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Customer Service
Walmart
11.2015 - 07.2019
- Greeted customers, money handling and balancing
- Refunding customers, responding appropriately to customer questions and concern over the phone and face to face
- Stock merchandise
Assistant Store Manager
Dollar General Market
10.2011 - 05.2015
- Greeted customers, handled and balance money, schedule staff, ordered merchandise, received merchandise, stock merchandise, open and close the store
Cashier
Walmart
09.2006 - 08.2011
- Greeted customers, handled and balance money and credit card transactions, schedule staff, received merchandise, stocked merchandise, knowledge of merchandise, kept register neat and clean, help customers with any questions and concerns, provided a quick and orderly checkout
Medical Assistant/ Receptionist
Baylor Medical Center
09.2005 - 09.2005
- Greeted patients, answered and transferred calls, prepared/pulled charts, computer skills, filled, faxed, scanned, handled mail, insurance verification, injections, vitals, exams
Medical Assistant/ Receptionist
Louisiana Ave Medical Center
01.2003 - 08.2005
- Greeted patients, answered and transferred calls, prepared/pulled charts, computer skills, filled, faxed, scanned, handled mail, insurance verification, injections, vitals, exams
Medical Assistant/ Receptionist
Crescent City Physicians
06.2002 - 12.2002
- Greeted patients, answered and transferred calls, prepared/pulled charts, computer skills, filled, faxed, scanned, handled mail, insurance verification, injections, vitals, exams
Customer Service
Sears
11.1996 - 05.2002
- Returned change and currency and processed debit and credit card payments with 100 % accuracy rate
- Assisted customers with locating and choosing merchandise in store and online
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
Education
DIPLOMA IN MEDICAL ASSISTNAT -
BRYMAN COLLEGE
01.1995
HIGH SCHOOL DIPLOMA -
WALTER L. COHEN SR. HIGH
01.1994
Skills
- Customer Service
- Laundry Management
- Supply Inventory Management
- Guest Relations
Timeline
Housekeeper
LSU Health Sciences Center New Orleans
02.2020 - 11.2023
Customer Service
Walmart
11.2015 - 07.2019
Assistant Store Manager
Dollar General Market
10.2011 - 05.2015
Cashier
Walmart
09.2006 - 08.2011
Medical Assistant/ Receptionist
Baylor Medical Center
09.2005 - 09.2005
Medical Assistant/ Receptionist
Louisiana Ave Medical Center
01.2003 - 08.2005
Medical Assistant/ Receptionist
Crescent City Physicians
06.2002 - 12.2002
Customer Service
Sears
11.1996 - 05.2002
DIPLOMA IN MEDICAL ASSISTNAT -
BRYMAN COLLEGE
HIGH SCHOOL DIPLOMA -
WALTER L. COHEN SR. HIGH
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