Summary
Overview
Work History
Education
Skills
References
Timeline
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Sonya Johnston

Washington Court House,OH

Summary

My name is Sonya Johnston, I have a huge personality that is abundant and contagious to everyone I am around. I am great at taking charge and being an good role-model to everyone around me. I have previous management and cash handling experience. I am hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Cashier

Petits drive thru 2
Washington Court House, OH
12.2023 - 02.2024
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Trained new team members in cash register operation, stock procedures and customer services.

Cashier

Taco Bell
Heath, OH
07.2022 - 11.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.

STNA

cricleville post
Circleville, OH
06.2020 - 01.2021
  • Followed infection control policies while performing job duties.
  • Demonstrated respect for patient rights and privacy while providing care services.
  • Assisted with meal preparation and feeding of patients who required assistance.
  • Provided basic patient care, including bathing, dressing and grooming.
  • Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
  • Monitored vital signs, such as pulse rate, respiration and temperature.
  • Reported any changes in the patient's condition to the nurse on duty.
  • Recorded information regarding food intake and output of patients.

Package Handler

kitchen collection llc
Chillicothe, Ohio
02.2019 - 11.2019
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Labeled parcels accurately according to company guidelines.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Managed inventory levels by tracking incoming and outgoing packages.

Manager

3rd Rock vapor
Chillicothe, OH
08.2017 - 02.2019
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Education

High School Diploma -

Miami Trace High School
Washington Court House, OH
05-2012

Skills

  • Cash Control Accuracy
  • Cash Counting
  • Collections And Invoice Processing
  • Expense Reimbursements
  • Refunds And Exchanges
  • Liquor Law Compliance
  • Cash Register Operations
  • Preparing Bank Deposits
  • Accounts Receivable
  • Ordering And Stocking
  • Shelf Stocking
  • Payment Transactions Processing
  • Employee Supervision
  • Employee Management
  • Staff Supervision

References

References available upon request.

Timeline

Cashier

Petits drive thru 2
12.2023 - 02.2024

Cashier

Taco Bell
07.2022 - 11.2022

STNA

cricleville post
06.2020 - 01.2021

Package Handler

kitchen collection llc
02.2019 - 11.2019

Manager

3rd Rock vapor
08.2017 - 02.2019

High School Diploma -

Miami Trace High School
Sonya Johnston