Summary
Overview
Work History
Education
Skills
INTERESTS
Timeline
Hi, I’m

Sonya Jones

Orange,NJ

Summary

Results oriented Community Liaison with a track record of delivering impactful presentations and initiatives to inform community members and businesses. Proven success in building partnerships, surpassing performance goals, and developing teams. Consummate professional with a focus on delivering white glove service.

Overview

9
years of professional experience

Work History

Vitas Healthcare Services
Livingston, NJ

Community Liaison
02.2023 - Current

Job overview

  • Created comprehensive outreach strategies engaging local businesses and supporting communities
  • Developed strategic plans boosting market penetration and surpassing sales goals
  • Forged robust relationships with local community leaders through facilitated community engagement sessions
  • Oversaw diverse projects concurrently under stringent timelines
  • Engaged new prospects through targeted cold calls

Mary Kay
Union, NJ

Sales Director in Qualification
12.2017 - Current

Job overview

  • Cold-called businesses and individuals to present offerings
  • Leveraged sales skills to convince clients to buy
  • Cultivated positive client rapport in a short timeframe through engaging conversations
  • Informed customers on features, benefits, and pricing plans of services offered by the organization.

Jones Family Home
East Orange, NJ

Caregiver
01.2020 - 12.2022

Job overview

  • Prioritized preservation of life for vulnerable family members amidst a global pandemic. Supported the elderly, infirmed, and disabled family members with daily living tasks, meal prep, medication management and essential transportation services.

Care Guardian dba HOMETEAM
New York, NY

Head of Caregiver Operations
04.2018 - 01.2020

Job overview

  • Steered daily operations, ensuring seamless execution of strategic plans aimed at maximizing profitability
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Ensured consistent adherence to quality standards through effective supervision
  • Discovered areas of weakness and conducted root-cause analysis to resolve issues
  • Boosted morale through development of recognition programs

Care Guardian dba HOMETEAM
New York, NY

Operations Manager
02.2016 - 04.2018

Job overview

  • Directed teams in resolving issues for process enhancements
  • Created metrics to assess operational process efficiency
  • Utilized cold-calling techniques to reach new prospects
  • Communicated the value proposition of our services effectively to potential clients

Care Guardian dba HOMETEAM
New York, NY

Caregiver Recruiter
07.2015 - 02.2016

Job overview

  • Sourced and screened potential candidates for open positions.
  • Maintained Applicant Tracking System records of all applicants.
  • Organized recruitment activities such as career fairs, campus visits.

Education

William Paterson University of New Jersey
Wayne, NJ

Some College (No Degree) from Sales And Marketing Education

Skills

  • Development of Community Alliances
  • Engaging Audience Communication
  • Grassroots Mobilization
  • Relationship Development
  • Creative Issue Resolution
  • Prioritization and Time Optimization
  • "Gift Wrapping Geek"

INTERESTS

  • Volunteer, Stratford Manor Rehabilitation Center, West Orange, NJ
  • Volunteer/Chaperone, Kent Place School, Summit, NJ
  • LGBTQ Ally
  • Active and Involved Member, Mt. Pleasant Church, Newark, NJ

Timeline

Community Liaison

Vitas Healthcare Services
02.2023 - Current

Caregiver

Jones Family Home
01.2020 - 12.2022

Head of Caregiver Operations

Care Guardian dba HOMETEAM
04.2018 - 01.2020

Sales Director in Qualification

Mary Kay
12.2017 - Current

Operations Manager

Care Guardian dba HOMETEAM
02.2016 - 04.2018

Caregiver Recruiter

Care Guardian dba HOMETEAM
07.2015 - 02.2016

William Paterson University of New Jersey

Some College (No Degree) from Sales And Marketing Education

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Sonya Jones