Sonya Keiser
Jacksonville,FL
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
2
2
years of professional experience
Work History
Supply Specialist
United States Army National Guard
Jacksonville, FL
06.2023 - Current
- Organized, analyzed and tracked supply data in order to identify trends, potential problems and solutions.
- Investigated discrepancies between physical count results and system-generated reports.
- Participated in meetings with department heads regarding supply needs assessment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Retail Sales Associate
Best Buy
Jacksonville, FL
05.2023 - Current
- Assisted in training new employees on proper use of equipment and safety protocols.
- Greeted customers upon entering the store and provided assistance.
- Participated in team meetings and training sessions.
- Provided product information and answered customer questions.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Initiated friendly conversation with customers to determine level of assistance required.
Restaurant Hostess
Cracker Barrell Old Country Store
Jacksonvile, FL
02.2023 - 04.2023
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Greeted customers and escorted them to their tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - Political Science And Business
University of North Florida
Jacksonville, FL05-2028
High School Diploma -
First Coast High School
Jacksonville, FL06-2023
Skills
- Data analysis
- Project management
- Customer service
- Time management
- Inventory control
- Effective communication
- Active listening
- Teamwork and collaboration
- Fast learner
- Problem solving
- Attention to detail
- Calm under pressure
- Multitasking
- Written communication
- Flexible and adaptable
Referred
Referred by a current Clerical Associate, Dayana Tinoco, located at UF Health in Downtown Jacksonville, Florida.
Timeline
Supply Specialist
United States Army National Guard
06.2023 - Current
Retail Sales Associate
Best Buy
05.2023 - Current
Restaurant Hostess
Cracker Barrell Old Country Store
02.2023 - 04.2023
Bachelor of Science - Political Science And Business
University of North Florida
High School Diploma -
First Coast High School
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