Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonya Komara

Sterling,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Life We Deserve
05.2023 - Current
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Enhanced client's communication skills through the use of visual aids, social stories, and roleplaying activities.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

Operations Manager

Chick-fil-A
04.2017 - Current
  • Increased sales through effective promotion of daily specials and upselling menu items to customers.
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Managed a team of 12 or more to streamline business and boost team morale.

Medical Receptionist

Premier Health Consultants Of Northern Virginia
08.2021 - 09.2022
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Bachelor of Science - Psychology

George Mason University
Fairfax, VA
12.2021

Associate of Science - Psychology

Northern Virginia Community College
Annandale, VA
05.2019

Skills

  • Front Desk Operations
  • Organizational Management
  • Data Collection and Analysis
  • Intervention Management
  • Behavior Modification Techniques
  • Activity Schedules
  • Client Relationship Development
  • Registered Behavior Technician (RBT)

Certification

  • RBT - Registered Behavior Technician
  • HIPPA Certification - May 2023 - May 2024
  • Adult and Pediatric First Aid/CPR/AED - May 2023 - May 2025

Timeline

Registered Behavior Technician

Life We Deserve
05.2023 - Current

Medical Receptionist

Premier Health Consultants Of Northern Virginia
08.2021 - 09.2022

Operations Manager

Chick-fil-A
04.2017 - Current

Bachelor of Science - Psychology

George Mason University

Associate of Science - Psychology

Northern Virginia Community College
  • RBT - Registered Behavior Technician
  • HIPPA Certification - May 2023 - May 2024
  • Adult and Pediatric First Aid/CPR/AED - May 2023 - May 2025
Sonya Komara