Daniel Grant
Bensenville,IL
Summary
Intuitive and results-driven IT Manager with 15 years of leadership experience spanning infrastructure development, application support, security optimization, and operational excellence. Known for delivering customer-focused, forward-thinking solutions through innovation and collaboration. Proven track record as a strategic leader, articulate communicator, and trusted influencer. Adept at partnering across functions to define priorities, drive execution, and achieve project goals. Skilled in developing practical, scalable solutions grounded in engineering principles and industry best practices. A complex problem-solver with expertise in technology integration, proposal development, and end-to-end project management.
Overview
21
21
years of professional experience
Work History
National IT Supervisor
Adtalem Global Education
Chicago, Illinois
02.2023 - Current
- Directed high-impact IT initiatives across multi-site operations, aligning projects with institutional goals to drive digital transformation and operational efficiency.
- Managed departmental budgets, optimized resource allocation, and led staff development through performance coaching and structured training programs.
- Partnered with cross-functional stakeholders—including Real Estate, Simulation Centers, and IT leaders—to launch new campuses and advance strategic infrastructure growth.
- Oversaw enterprise wireless networks, critical IT assets, and power continuity systems (UPS), ensuring secure, reliable, and scalable technology environments.
- Advised campus leadership on IT priorities, translating academic and administrative needs into actionable technology strategies.
- Led end-to-end hiring, onboarding, and team performance initiatives, cultivating a high-performing support team with a focus on service excellence.
Regional Team Leader
Adtalem Global Education
Chicago, IL
07.2019 - 02.2023
- Participated in team meetings, enabling proper alignment of organization's strategic vision and product delivery to staff members.
- Remotely and locally supervised a team of 10 employees within the Midwest region, maintaining positive and productive atmosphere to enhance employee experience through a culture of service excellence.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Sr. Technical & Simulation Support Technician
Chamberlain University College of Nursing
Addison, IL
07.2017 - 06.2019
- Defined strategies and created a plan to achieve ambitious operational objectives.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
IT & Simulation Support Technician
Chamberlain University College of Nursing
Addison, IL
01.2014 - 06.2017
- Resolved Technical and Simulation issues promptly by using AV & Network troubleshooting skills, resulting in better productivity and an enhanced student simulation experience.
- Tackled troubleshooting and problem resolution to support end-user technical issues.
- Adhered to internal IT policies on user credentialing to support access management of digital and physical assets.
- Maintained working knowledge of current hardware and equipment by completing required training and reading applicable literature.
Signal Support Specialist (25U)
US Army
Aurora, IL
06.2004 - 06.2016
- Delivered real-time communication support for over 300 missions, directly enhancing battlefield operations and providing area and convoy security.
- Maintained radio and data distribution systems, ensuring operational readiness of communication infrastructure.
- Provided technical assistance and end-user training for computer systems, increasing unit proficiency and reducing downtime.
- Served as the unit’s sole Electronic Warfare Officer; leveraged advanced computer and communications training to lead electromagnetic spectrum operations, disrupting hostile signals and securing friendly transmissions.
Education
Master of Science - Information Technology
Keller Graduate School
Chicago, IL06-2024
Bachelor of Science - Network And Communications Management
DeVry University
Chicago IL06.2013
Skills
- Organizational skills
- Teambuilding
- Security improvements
- Team collaboration
Affiliations
- Chamberlain University's Excellence award - (November 2016)
- Member, Salute National Honor Society (June 2013)
- The Army Commendation Medal x3 (2006, 2007, 2010)
Timeline
National IT Supervisor
Adtalem Global Education
02.2023 - Current
Regional Team Leader
Adtalem Global Education
07.2019 - 02.2023
Sr. Technical & Simulation Support Technician
Chamberlain University College of Nursing
07.2017 - 06.2019
IT & Simulation Support Technician
Chamberlain University College of Nursing
01.2014 - 06.2017
Signal Support Specialist (25U)
US Army
06.2004 - 06.2016
Bachelor of Science - Network And Communications Management
DeVry University
Master of Science - Information Technology
Keller Graduate School
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