Medical Assistant
MARY Nichols
MEDICAL ASSISTANT
Cave Spring,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
23
23
years of professional experience
Work History
Front Office Associate
South Georgia Dental Partners
Rome, GA
05.2021 - Current
- Handled billing related activities focused on medical specialties.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Validated insurance and advised patients of benefits and coverage.
- Submitted claims to insurance companies and clearinghouses.
- Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
- Filed insurance claims by obtaining and entering data related to patient, insurance provider and medical code for procedures and services provided.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
CNA
Redmond Regional Hospital
Rome, Ga
06.2000 - 07.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Medical Assistant
Susan Butler-Sumner
Cave Spring, GA
01.2020 - 05.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Medical Assistant
Jeffrey S Heath DMD
Rome , Ga
08.2002 - 08.2009
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient spirometry.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Skills
- Electronic records maintenance
- Insurance Coverage Verification
- Administrative Support
- Office Operations
- Client Rapport-Building
- Detailed Documentation
- Teamwork and Collaboration
- Problem-Solving
- Verbal and Written Communication
- Customer Service
- Dental Insurance Experience
- Insurance Claims Processing
- Strategic Thinking Skills
- Organizing and Prioritizing Work
- Critical Thinking
- Scheduling and calendar management
- Cash Handling
Education
High School Diploma -
Coosa High School
Rome, GATimeline
Front Office Associate
South Georgia Dental Partners
05.2021 - Current
Medical Assistant
Susan Butler-Sumner
01.2020 - 05.2021
Medical Assistant
Jeffrey S Heath DMD
08.2002 - 08.2009
CNA
Redmond Regional Hospital
06.2000 - 07.2022
High School Diploma -
Coosa High School
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