Sonya Mendoza
North MS Medical Center
Tupelo,MS
15
years of professional experience
Versatile Registered Nurse with over 15 years of experience delivering high-quality care to patients in Hospice, Home health, Long-term Care, Pain Management units. Proven leader skillful in uniting and guiding nursing teams toward achieving patient care goals and improving satisfaction. Focused on continuously driving innovation and improving patient outcomes. Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Dedicated Family Nurse Practitioner Student committed to becoming effective instrument in delivering better health care services. Offering extensive nursing training and familiarity with essential medical tools and terminology. Proficient in checking and recording vital signs, infection control and entering patients' medical history into database.
Work History
Registered Nurse
1 Year 1 Month- Administered medications and treatments in accordance with physician orders and established protocols.
- Monitored patient vitals, identifying changes and implementing appropriate interventions promptly.
- Educated patients and families on health management and post-discharge care strategies.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients.
- Developed individualized care plans based on patient assessments, enhancing overall patient outcomes and satisfaction.
- Educated patients and families on health management strategies, fostering better understanding of conditions and treatment options.
- Coordinated with multidisciplinary teams to optimize patient care, improving communication and collaboration across healthcare providers.
- Monitored vital signs and health status, documenting changes to inform timely medical interventions and adjustments to care plans.
RN Case Manager
2 Years- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
RN
5 Months- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Prepared charts for clinic patients, gathering hospital records and test results.
- Triaged patients' issues based on stated symptoms, basic assessments and documented vitals.
- Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
RN Case Manager
1 Year 8 Months- Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
- Guided patients' loved ones and caregivers in pain management, wound care and medication dosing.
- Created and applied tailored care plans that would meet each patient's individualized needs.
- Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.
- Delivered respectful, compassionate care to each patient and family member.
- Planned hospice care for elderly and disabled patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
RN Case Manager
2 Years 3 Months- Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
- Guided patients' loved ones and caregivers in pain management, wound care and medication dosing.
- Created and applied tailored care plans that would meet each patient's individualized needs.
- Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.
- Delivered respectful, compassionate care to each patient and family member.
- Planned hospice care for elderly and disabled patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
MDS Coordinator
2 Years- Coordinated completion of resident assessments in accordance with current federal and state regulations.
- Managed comprehensive, interdisciplinary assessments for patient admissions and annual reviews.
- Verified quality of assessments in accurately reflecting physical, mental and psychosocial status of each resident.
- Reviewed and validated care plan reports and monitored follow-up actions to identify systemic deficiencies.
- Trained and supervised health care workers conducting resident assessments.
- Created and implemented care plans after reviewing patients' imaging and test results, working closely with other members of interdisciplinary team.
- Collaborated with interdisciplinary healthcare professionals to develop and modify individualized care plans for patients in multiple units.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
RN
2 Months- Explained patient conditions, procedures and treatment protocols to patients and families.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
RN Supervisor
4 Years 8 Months- Verified that elderly patients felt welcomed in compassionate care setting by employing well-honed listening and communication skills.
- Spoke with geriatric patients and caregivers, asking questions to determine illnesses, conditions and current medications.
- Evaluated patients suffering from both chronic conditions like arthritis or acute conditions such as injuries related to falls.
- Requested tests for patients to have taken at labs in effort to rule out specific medical conditions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Stocked clinical workstations and procedure rooms with necessary supplies.
Education
Master of Science - Masters of Science in Nursing
Bachelor of Science - Nursing
Associate of Science
- Jeanette Carr-Winkler Caring Award Recipient
Skills
Patient Monitoring
Medical Screening
Unit Administration
Medical Recordkeeping
Staff Supervision
Care Plan Development
Hospice and Palliative Care
Long-Term Care
Wound Care
Team Coordination
Medication Administration
Direct Patient Care
Pain Management
Timeline
Registered Nurse
North MS Medical Center
07.2025 - CurrentRead More
RN Case Manager
Spring Valley Hospice
05.2023 - 05.2025Read More
RN
Pain Management of North Mississippi
12.2022 - 05.2023Read More
RN Case Manager
Sanctuary Hospice House
04.2021 - 12.2022Read More
RN Case Manager
Kindred Hospice
01.2019 - 04.2021Read More
MDS Coordinator
Diversicare Of Tupelo
01.2017 - 01.2019Read More
RN
North MS Medical Center
11.2016 - 01.2017Read More
RN Supervisor
Traceway Retirement Community
09.2011 - 05.2016Read More
Walden University
Master of Science from Masters of Science in Nursing
Read More
Mississippi University For Women
Bachelor of Science from Nursing
Read More
Itawamba Community College
Associate of Science
Read More