Sonya Mummel
Smyrna,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Operations Coordinator
Meisler Trailer Rentals
2025 - Current
- Lease trailers by ensuring insurance coverage is in place, the rental agreement is signed by the customer, and the trailer is properly invoiced.
- Manage inventory control processes, tracking equipment availability and maintenance needs.
- Develop and maintain strong customer relationships by addressing invoice or trailer inquiries and enhancing overall client satisfaction.
- Manage the scheduling of service calls for trailer repairs.
- Generate work orders and purchase orders, covering both internal and external billing, as well as vendor payments.
- Work with customers to develop and implement repayment plans that quickly and efficiently resolve outstanding payments.
- Conduct inbound and outbound trailer inspections.
Operations Manager / CFO
Relocation Services
06.2023 - 02.2025
- Audited settlement statements to identify any discrepancies or errors in driver payments.
- Developed and implemented a comprehensive financial analysis system to identify cost-saving opportunities and improve profitability.
- Collaborated with dispatch and accounting teams to develop and maintain efficient processes for accurate and timely payment of relocation services performed.
- Scheduled driver loads, day labor and equipment needed.
- Investigated all claims received by agent to determine liability and responsible driver.
- Created and maintained a performance management system to evaluate and improve the efficiency and productivity of the relocation services team.
- By expanding our fleet from 2 drivers to a total of 7, I was able to significantly boost our performance. As a result, our gross profit for the 2024 fiscal year reached $1.5 million, with a net profit of $900,000.
Commercial Account Coordinator
Apex Moving & Storage
12.2017 - 06.2023
- Managed all commercial, local, freight and health service moves.
- Primary back-up and support to CEO of Health Services; assisting with client request by quoting, creating and scheduling moves.
- Coordinate with the operations team to ensure timely and efficient execution of moves for commercial clients.
- Performed on-site walk throughs with clients to better understand their needs and prep for move day.
- Overseen and managed multiple corporate moves consisting of 500 plus employees.
- Quoted, managed and billed all warehouse projects; as well as providing direction to crew during install.
- Developed and maintained relationships with vendors and suppliers to ensure timely and cost-effective delivery of moving supplies and equipment.
- Oversee storage, inventory management, coordinate deliveries, and handle billing for the multi-million dollar construction project at Geodis Park Soccer Stadium in Nashville, TN.
Stay At Home Mom
Self Employed
10.2008 - 12.2017
- Managed household of 5 expenses by creating detailed effective budgets.
- Developed strong organizational and time management skills.
- Proven ability to learn quickly and adapt to new situations.
- Handled interpersonal situations within the household, developing strong communication and problem solving skills.
Logistics Account Manager
Ceva Logistics
11.2006 - 10.2008
- Demonstrated conflict resolution by resolving quantities and part discrepancies with suppliers and clients Inventory control.
- Collaborated with cross-functional teams to develop and implement strategies for optimizing supply chain processes and reducing costs.
- Identified areas of potential conflict and developed strategies to proactively resolve issues to ensure smooth logistics operations and customer satisfaction.
- Provided regular reports and updates to client on the status of their shipments, including delivery times, delays, and any issues encountered.
Education
GED -
Mill Creek Center
Nashville, TN06-1997
Skills
- Project Management
- Financial Analysis
- Problem Solving
- Communication
- Time Management
- Process Improvement
- Analytical Thinking
- Leadership
- Flexibility
- Teamwork
- Critical thinking
- Attention to detail
Timeline
Operations Manager / CFO
Relocation Services
06.2023 - 02.2025
Commercial Account Coordinator
Apex Moving & Storage
12.2017 - 06.2023
Stay At Home Mom
Self Employed
10.2008 - 12.2017
Logistics Account Manager
Ceva Logistics
11.2006 - 10.2008
Operations Coordinator
Meisler Trailer Rentals
2025 - Current
GED -
Mill Creek Center