Sonya Owens
Brantley,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Section 8 Specialist
South Central Alabama Regional Housing Authority
10.2018 - 12.2023
- Assisted clients with completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
HR Manager/Office Manager
Pepsi-Cola Bottling Company Of Luverne, Inc.
09.2008 - 04.2018
- Managed employee disputes by employing conflict resolution techniques.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided management and employees on company policies, programs, benefits and salary administration.
- Completed all payroll functions
- Maintained personnel files
Business Office Associate/Clinic Manager
Crenshaw Community Hospital
02.2002 - 09.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered switchboard and directed incoming calls
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responsible for payroll, accounts payable and accounts receivable
Education
Lurleen B Wallace Community College
Andalusia, ALHigh School Diploma -
Opp High School
Opp, AL05.1983
Skills
- Excellent oral and written communication
- Organizational skills
- Excellent customer service
- Ability to multi-task
- Proficient with Microsoft Office Applications
- Great Plains Accounting/Payroll Software
- SACS Housing Software
- Problem solving
- Dependability
Timeline
Section 8 Specialist
South Central Alabama Regional Housing Authority
10.2018 - 12.2023
HR Manager/Office Manager
Pepsi-Cola Bottling Company Of Luverne, Inc.
09.2008 - 04.2018
Business Office Associate/Clinic Manager
Crenshaw Community Hospital
02.2002 - 09.2008
Lurleen B Wallace Community College
High School Diploma -
Opp High School
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