Sonya Perkins
Chicago,IL
Summary
Proven Food Service Worker with a track record of enhancing customer satisfaction at Cook County Juvenile Detention Center. Excelled in streamlining food preparation, reducing waste by 20%, and maintaining high health code compliance. Skilled in multitasking and fostering positive team dynamics, I bring expertise in efficient food preparation and exceptional service delivery.
Overview
38
38
years of professional experience
Work History
Food Service Worker
Cook County Juvenile Detention Center
01.1999 - 01.2024
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Teller
Bank
01.1995 - 01.1999
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Desk Cerk
Unversity Of Chicago
04.1989 - 08.1991
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
Cashier
7 Day Food Mart
09.1985 - 11.1987
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Olive Harvey Middle College
Chicago, IL06.1989
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Safe Food Handling
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Efficient Food Preparation
- Quality Control
- Heavy Lifting Capacity
- Food storage practices
- Food Quality Assessment
- Food Waste Reduction Techniques
- Food presentation techniques
- Food Pairing Knowledge
- Plating and presentation
- Menu Planning Expertise
- Buffet setup and maintenance
- Hot table management
- Buffet Management
- Banquet Service Experience
- Kitchen Equipment Operation
- Ingredient Preparation
- High-volume dining
- Health Code Compliance
- Food spoilage prevention
Timeline
Food Service Worker
Cook County Juvenile Detention Center
01.1999 - 01.2024
Teller
Bank
01.1995 - 01.1999
Desk Cerk
Unversity Of Chicago
04.1989 - 08.1991
Cashier
7 Day Food Mart
09.1985 - 11.1987
High School Diploma -
Olive Harvey Middle College
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