Sonya Ramos
San Antonio,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
On Time Transportation LLC.
NormanTrujillo
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Office Assistant
SA CREATIVE CONCRETE
01.2023 - Current
- Top executives plan strategies and policies to ensure that an organization meets its goals.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Office Manager
Jack of all trades
03.2021 - 11.2022
- Addressed Interviewed Outlined Communicated Contacted Corresponded Interpreted Presented Customized Budgeted Managed Projected Balanced Estimated Administered Inspected Scheduled Reviewed Filed Organized Scheduled Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations.
- Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
- Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Office Manager
CORNERSTONE CONCRETE AND KING CONSTRUCTION
03.2020 - 11.2022
- Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations.
- Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
- Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Acting Supervisor and QC
CMC/Hodges
03.2017 - 06.2020
- Verify and maintain records on incoming and outgoing shipments involving inventory.
- Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products.
- May prepare items for shipment.
- Supervised, SAP, tr zones Quality issues, trained employees, forklift, CMC Issues for John Dear,, shipping and receiving.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
Accounts Receivable Clerk
Air GAs Dry Ice
03.2010 - 03.2017
- SHIPPING / RECEIVING ICI 3-2010 TO 3-2017
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Matched purchase orders with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using microsoft,excel, quick book, and google sheet.
Education
No Degree - Business Administration And Management
COLORADO COMMUNITY COLLEGE
Denver, CONo Degree - Business Law
Black Hawk College
Moline, ILHigh School Diploma -
Alleman High School
Rock Island, IL06-1986
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Organizational skills
- Attention to detail
- Dependable and responsible
- Decision-making
- Critical thinking
- Calm under pressure
Assessments
- Customer service, Proficient
- Identifying and resolving common customer issues, Completed
Occupational Licenses Certificates And Training
- Forklift Certification
- 49 CFR DOT SP10898, DOT SP1862, Currie Associates, 10/2019
- Certified Dispatching
Desired Occupation
Administrative work, QC, Inventory, and Dispatching
Desired Salary
$21.75 hourly (Approx. $45,000 annually) or more
Desired Job Location
- Bexar County
Desired Job Type
On the Job Training
Drivers License
Class C - Standard Drivers License
Job Skills
137 skill(s)
Tools And Technology
215 Technology 60 Tools
Typing Speed
Less than 50 wpm
Days Available
- Mon
- Tue
- Wed
- Thu
- Fri
Shifts Available
Day
Employment Type
On the Job Training
Full Or Part Time
Any
Willing To Travel
Yes
Willing To Telecommute
Yes
Languages
- Spanish, Well
- Other, Well
Personal Information
Willing To Relocate: No
Hobbies
- Softball
- Volleyball
Timeline
On Time Transportation LLC.
NormanTrujillo
11.2024 - Current
Office Assistant
SA CREATIVE CONCRETE
01.2023 - Current
Office Manager
Jack of all trades
03.2021 - 11.2022
Office Manager
CORNERSTONE CONCRETE AND KING CONSTRUCTION
03.2020 - 11.2022
Acting Supervisor and QC
CMC/Hodges
03.2017 - 06.2020
Accounts Receivable Clerk
Air GAs Dry Ice
03.2010 - 03.2017
No Degree - Business Administration And Management
COLORADO COMMUNITY COLLEGE
No Degree - Business Law
Black Hawk College
High School Diploma -
Alleman High School
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