Javonna Harris
Pittsburgh,PA
Summary
Dedicated and customer-focused professional with a strong commitment to providing exceptional service. Seeking a customer service position where I can leverage my communication skills and past experience to contribute positively to the team and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Childcare Caregiver
Learn N' Play Childcare
01.2020 - 01.2023
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored children's play activities to verify safety.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Cashier
Giant Eagle
05.2016 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Volunteer
Event Hostess - PNC Park
06.2014 - 07.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
Education
High School Diploma -
Imani Christian Academy
Pittsburgh, PA05.2014
Skills
- Goal-Driven
- Time Management
- Problem Solving
- Communication (Verbal and Written)
- Interpersonal Skills
Timeline
Childcare Caregiver
Learn N' Play Childcare
01.2020 - 01.2023
Cashier
Giant Eagle
05.2016 - 01.2019
Volunteer
Event Hostess - PNC Park
06.2014 - 07.2016
High School Diploma -
Imani Christian Academy
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