Sonya R. Butler
Mooreville,USA
Summary
Seeking a position with a dynamic and thriving organization that offers a fast-paced environment, where personal and professional growth opportunities abound. Committed to excelling as both an individual and a valuable team member, aiming to contribute skills and expertise towards the company's success.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Internal Medicine & Pediatric Clinic (IM&PC)
06.2024 - Current
- In this position I am required to greet patients, update insurance, make appointments, make reminder calls to patients regarding appointments, take copays, balance a day sheet, get daily deposit ready for bank
Precertification and Benefits Specialists
Digestive Health Specialists/ONE GI
01.2023 - 02.2025
- In this position, I use websites, insurance portals, and/or telephone to contact insurance companies on behalf of patients to get benefits and see if medical procedures and diagnostic scans require prior authorization
- I obtain the pre-cert and get medical benefits to be able to tell patients what their responsibility will be so they can make informed decisions on how to proceed
Cashier Part Time
Food Giant
09.2022 - 03.2024
- Count till before each shift, greet Customers, ring up purchases, take form of payment (cash, credit card, EBT, Checks, Store Charge Account) gave back change accordingly
- Bag purchases, help maintain a clean area around checkout area as well as stock
Finance Counselor
Digestive Health Specialists/ONE GI
01.2022 - 12.2022
- In this position I speak with patients regarding how insurance will pay on procedures either in office or on the phone
- Collect applicable amounts
- I also speak with patients who are Self Pay for office appointments and procedure appointments
- Get Good Faith Patient Estimate forms signed and collect money
- I set up payment agreements with patients who have balances and collect on those balances
- I also get all paperwork and consents signed for Fecal Transplants, Good Samaritan Free Clinic referrals, Voc-Rehab referrals, and Dismus Charities referrals
- I also inform patients on costs for Fibroscans and Hemorrhoid bandings, Capsules, and Pillcams
- I currently help within the Precert Department by adding benefits to already scheduled procedures
- Make a daily deposit for all fees collected
Front Desk/Receptionist
Digestive Health Specialists/ONE GI
05.2015 - 01.2022
- In this position I am required to greet patients, update insurance, make appointments, make reminder calls to patients regarding appointments, take copays, balance a day sheet, get daily deposit ready for bank
Receptionist
Sander's Clinic for Women
04.2012 - 04.2015
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Designed electronic file systems and maintained electronic and paper files
- Maintained the front desk and reception area in a neat and organized fashion
- Served as central point of contact for all outside vendors needing to gain access to the building
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Facilitated working relationships with co-tenants and building management
- Properly routed agreements, contracts and invoices through the signature process
- Received and distributed faxes and mail in a timely manner
- Received and screened a high volume of internal and external communications, including email and mail
Center Clerk/Teacher/Teacher Aide
Mississippi Action for Progress
11.2005 - 04.2012
- Monitored supply and material inventory
- Maintained a safe, clean and constantly supervised play environment
- Supported children's emotional and social development with one-on-one attention
- Wrote newsletters and email to communicate monthly activity schedules to parents
- Led team-building exercises for staff to improve communication and teamwork
- Maintained a neat environment by organizing toy bins and bookshelves
- Reported health concerns and posted health warnings in case of illness
- Organized activities that developed children's physical, emotional and social growth
- Redirected children to encourage safe, positive behaviors
- Frequently substituted in office and classroom areas
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean
- Created daily lesson plans for activities
- Physically and verbally interacted with children throughout the day
- Collaborated daily with classroom teachers to keep activities running smoothly
- Established and maintained a safe play environment for the children
- Monitored children's play activities to verify safety and wellness
- Taught children personal care behaviors, including toilet training and feeding
- Stayed current on all toy and child-related recalls and safety warnings
- Continually encouraged children to be understanding and patient with others
- Coordinated field trips to local parks, fire stations and zoos
- Monitored educational progress by keeping detailed individual charts and files
- Openly exchanged ideas and materials with coworkers
- Trained in Epi-Pen and allergic reaction emergency procedures
- Completed morning classroom and play area opening duties
- Instructed children in health and personal habits including eating, resting and toilet habits
- Carefully supervised children in play area
- Gave individualized instruction
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities
- Conducted phone interviews with parents
- Clearly communicated to children in developmentally appropriate way
- Used clear communication and professionalism to develop constructive relationships with families
- Used read-aloud time and alphabet games to promote early literacy
Education
ICDC-9 Coding Class -
ICC
Tupelo, MS01.2009
AA Degree - Early Childhood Education
NMCC
Booneville, MS01.1998
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Internal Medicine & Pediatric Clinic (IM&PC)
06.2024 - Current
Precertification and Benefits Specialists
Digestive Health Specialists/ONE GI
01.2023 - 02.2025
Cashier Part Time
Food Giant
09.2022 - 03.2024
Finance Counselor
Digestive Health Specialists/ONE GI
01.2022 - 12.2022
Front Desk/Receptionist
Digestive Health Specialists/ONE GI
05.2015 - 01.2022
Receptionist
Sander's Clinic for Women
04.2012 - 04.2015
Center Clerk/Teacher/Teacher Aide
Mississippi Action for Progress
11.2005 - 04.2012
AA Degree - Early Childhood Education
NMCC
ICDC-9 Coding Class -
ICC
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