Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonya Robertson

Oklahoma City,OK

Summary

Highly adaptable and diligent professional with a strong work ethic, Committed to continuously enhancing abilities to drive success in a collaborative environment. Proactive mindset and dedication to excellence, prepared to contribute effectively towards the overall goals of the organization.

Overview

15
15
years of professional experience

Work History

Package Handler

FedEx:Ground
08.2024 - Current
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.

Parts Cleaner

Precision Parts & Tooling
11.2021 - 03.2022
  • Maintained clean and hazard-free work areas.
  • Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
  • Utilized various chemicals to remove scale and rust from components.
  • Supported team members in daily operations, fostering a collaborative work environment that improved overall performance.
  • Disposed of pickling solutions and other hazardous materials in appropriate receptacles to avoid contamination and injury.
  • Contributed to an eco-friendly workplace by utilizing energy-efficient practices whenever possible during the washing process.
  • Maintained a clean and organized work environment, ensuring safety and productivity in the laundry room.
  • Trained new employees on proper washing procedures and company policies.

Assistant

Max Free
02.2019 - 01.2022
  • Supported customer service goals through friendly, knowledgeable and positive communication.
  • Consulted with callers regarding needs and addressed concerns.
  • Scheduled appointments and associated travel arrangements, including hotel, airfare and ground transportation.
  • Handled data entry tasks with accuracy.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Associate

Sam's Club
07.2018 - 02.2019
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Operated cash register to process cash, check and credit card transactions.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Maintained order and cleanliness of work areas to conform with health codes.

Sales Associate

Wawa
07.2016 - 02.2017
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Inventoried food supplies to determine needs and replenish stations.
  • Prepared and served cold, hot and special made beverages to guests.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.

Restaurant Team Member

Whatabuger
10.2014 - 05.2016
  • Followed all restaurant guidelines regarding food safety and hygiene to prevent illness.
  • Assigned job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Refreshed inventory supplies for drink and napkin stations.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Operated POS terminals to input orders, split bills and calculate totals etc.

Mediator

Youth Cornerstone
10.2009 - 10.2014
  • Educated parents on laws, regulations and procedures applying to cases.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our cases and services.
  • Worked closely with team members to deliver project requirements and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

High School Diploma -

Oklahoma City Community College
Oklahoma City, OK
08.2009

Skills

  • Data collection processes
  • Critical thinking
  • Organizational skills
  • Problem-solving abilities
  • Office equipment proficiency
  • Document control
  • Schedule and calendar management
  • Warehouse Safety
  • Heavy Lifting
  • Adaptable to change
  • Administrative duties

Timeline

Package Handler

FedEx:Ground
08.2024 - Current

Parts Cleaner

Precision Parts & Tooling
11.2021 - 03.2022

Assistant

Max Free
02.2019 - 01.2022

Associate

Sam's Club
07.2018 - 02.2019

Sales Associate

Wawa
07.2016 - 02.2017

Restaurant Team Member

Whatabuger
10.2014 - 05.2016

Mediator

Youth Cornerstone
10.2009 - 10.2014

High School Diploma -

Oklahoma City Community College
Sonya Robertson