Summary
Overview
Work History
Education
Skills
Education and Training
Experience
Certification
Timeline
Generic

Sonya Robertson

Oklahoma City,OK

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Administrator

Fedex Ground
08.2024 - Current
  • Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
  • Collaborated with various teams to develop cross-functional solutions for operational challenges.
  • Mentored junior staff members, providing guidance and support to enhance professional growth and skill development.

Online Assistant

Max Free Llc.
02.2018 - 01.2022
  • Supported customer service goals through friendly, knowledgeable and positive communication.
  • Consulted with callers regarding needs and addressed concerns.
  • Scheduled appointments and associated travel arrangements, including hotel, airfare and ground transportation.
  • Handled data entry tasks with accuracy.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.

Associate

Sam's Club
07.2018 - 02.2019
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Operated cash register to process cash, check and credit card transactions.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Maintained order and cleanliness of work areas to conform with health codes.

Sales Associate

Wawa
07.2016 - 02.2017
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Inventoried food supplies to determine needs and replenish stations.
  • Prepared and served cold, hot and special made beverages to guests.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.

Restaurant Team Member

Whatabuger
10.2014 - 05.2016
  • Followed all restaurant guidelines regarding food safety and hygiene to prevent illness.
  • Assigned job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Refreshed inventory supplies for drink and napkin stations.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Operated POS terminals to input orders, split bills and calculate totals etc.

Mediator

Youth Cornerstone
10.2009 - 10.2014
  • Educated parents on laws, regulations and procedures applying to cases.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our cases and services.
  • Worked closely with team members to deliver project requirements and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

High School Diploma -

Oklahoma City Community College
Oklahoma City, OK
08.2009

Skills

  • Data collection processes
  • Critical thinking
  • Organizational skills
  • Problem-solving abilities
  • Office equipment proficiency
  • Document control
  • Schedule and calendar management

Education and Training

other

Experience

["Arbitrators, Mediators, and Conciliators"],["Food Preparation and Serving Related Workers, All Other"],["Sales and Related Workers, All Other"],["Business Operations Specialists, All Other"],["Office and Administrative Support Workers, All Other"]

Certification

  • Forklift Certification
  • First Aid Certification

Timeline

Operations Administrator

Fedex Ground
08.2024 - Current

Associate

Sam's Club
07.2018 - 02.2019

Online Assistant

Max Free Llc.
02.2018 - 01.2022

Sales Associate

Wawa
07.2016 - 02.2017

Restaurant Team Member

Whatabuger
10.2014 - 05.2016

Mediator

Youth Cornerstone
10.2009 - 10.2014

High School Diploma -

Oklahoma City Community College

Similar Profiles

CREATE PROFILE
Sonya Robertson