Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Hi, I’m

SONYA SCHNEITER

SONYA SCHNEITER

Summary

Results oriented business professional with cross-functional team leadership, project management and customer relationship experience in healthcare.

Desiring an opportunity to utilize my background, training, and knowledge as part of a collaborative team to keep pace with the changing needs of the healthcare industry while focusing on integrated technology solutions and government initiatives leading into the successful transition and advancement to eHealth.

Motivated to encourage a positive work environment while developing and implementing best practices for external and internal customers.

Overview

15
years of professional experience

Work History

MIDWEST ORTHOPAEDIC CENTER

DIRECTOR OF CLINICAL INFORMATICS
07.2021 - Current

Job overview

  • Project management of transition to new Electronic Health Record
  • Oversee all clinical team operations
  • Configure systems and workflows
  • Optimization clinical workflow
  • Oversee EPCS compliance
  • Communicate project status and expected outcomes for timeline completion
  • Oversee regulatory compliance with ACO.

AMAZING CHARTS, a division of Harris Healthcare Company

EMR IMPLEMENTATION CONSULTANTS
08.2019 - 04.2021

Job overview

  • Manage software implementation projects with outcome relevant project plans
  • Communicate timelines and customer to vendor expectations
  • Configure systems and workflows for follow client needs in a clinical setting
  • Communicate project status and expected outcomes for timeline completion
  • Assist clients with all aspects of their regulatory compliance submissions
  • Verify client data meets requirements for regulatory compliance programs
  • Verify, document and track client issues to resolution
  • Documentation and optimization clinical workflow analysis
  • Assist with development and testing of compliance components
  • Managing all Quality submission and consultation projects
  • Updating internal education materials to be provided to clients.

PULSE SYSTEMS, INC

GOVERNMENT INITIATIVE PROJECT MANAGER
03.2012 - 08.2019

Job overview

  • Develop process improvement techniques in clinical settings
  • Incorporate project charter for training of staff to prepare for transition to eHealth
  • Consult with customers and manage all submissions of Physician Quality Reporting through the Pulse Certified Registry to include all contact with CMS
  • Consult with internal staff and customers on MIPS (formally Meaningful Use HiTech Initiative)
  • Monitor HL7 interface criteria for Health Information Exchange (HIE) per state guideline for eligible professionals utilizing CCDA formatting
  • Coordinate product timeline with professional services and client managers to market to existing customers for optimal compliance to transitions for attestation of government initiatives
  • Liaison for product design for practice workflows in electronic health record for advancement of eligible professionals' usage
  • Consult with product and implementation on transition to ICD-10
  • Created templated workflows using coded data for SNOMED, LOINC, ICD-10, CPT and RXNORM code sets
  • Establish and manage project timelines within the scope of the contract.

PULSE SYSTEMS, INC

SOFTWARE SUPPORT/CORPORATE TRAINER
01.2009 - 03.2012

Job overview

  • Coordinate all internal new hire and continuing education
  • Responsible for development of training curriculum
  • Deliver face to face and distance training to fulfill CE training needs
  • Present at Pulse User Group for annual education to existing and prospective customers
  • First line of customer support for medical practice management and electronic health records
  • Troubleshoots HL7 interface for Quest, LabCorp, Televox, ExpressBill and other third- party solutions
  • Handled second level support for EDI transactions direct to payor and through designated clearinghouse
  • Assigned special projects for client management.

Education

FRIENDS UNIVERSITY

ORGANIZATIONAL MANAGEMENT AND LEADERSHIP

Skills

  • Project Management
  • Operations Management
  • Organizational Development
  • Strategies and Goals
  • Contract Negotiation
  • Electronic Health Record
  • Microsoft Office
  • SQL
  • JIRA
  • Confluence
  • HL7 Interface
  • Electronic Data Interchange
  • Quality Initiatives
  • Staff Management
  • Clinical Quality Program Standards
  • Health Information Systems (HIS)
  • Clinical Staff Management

Accomplishments

  • Achieved full integration of electronic medical record by introducing a new technology forward partner to improve patient engagement, practice management, electronic health record, revenue cycle management and data analytics.
  • Achieved increase in overall patient, provider and staff satisfaction by implementing new technology solutions for patient engagement and care delivery with accuracy and efficiency.
  • Collaborated with team of 8 directors and managers in the development and implementation of advanced technology solutions.
  • Supervised team of 40+ clinical staff members.
Availability
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Timeline

DIRECTOR OF CLINICAL INFORMATICS

MIDWEST ORTHOPAEDIC CENTER
07.2021 - Current

EMR IMPLEMENTATION CONSULTANTS

AMAZING CHARTS, a division of Harris Healthcare Company
08.2019 - 04.2021

GOVERNMENT INITIATIVE PROJECT MANAGER

PULSE SYSTEMS, INC
03.2012 - 08.2019

SOFTWARE SUPPORT/CORPORATE TRAINER

PULSE SYSTEMS, INC
01.2009 - 03.2012

FRIENDS UNIVERSITY

ORGANIZATIONAL MANAGEMENT AND LEADERSHIP
SONYA SCHNEITER