Sonya Scott

• Responsible for the background check for all new Global accounts to set up in our ERP system

• Manage financial reports for legacy and New accounts from a system called Credit Safe Report

• Setting up credit lines and credit limits with terms based on financial findings from the reporting system

• Prepare all bankruptcy accounts that have closed businesses and file claims within court system

• Activating and de-activating accounts when applicable regarding past due payments or accounts that haven't done business for 5 + years

• Streamline address changes and business titles with proper paperwork from accounts, providing their W-9 forms to matching up in our account record

• Participate with the Connect Team for the implementation of our new ERP system, windows D365 to customize the system for each department in accounting and finance

• Participating in training employees on the new ERP system

• Collaborate in the month, quarter and yearly close

• Create credit memo's when necessary as well as deduction discrepancies specifically trade deductions for special pricing

• Responsible for write offs and applying credits to invoice completion

• Process checks, refunds and credits owed to customers

• Work along with the business owner in purchasing materials for manufacturing products for clients and businesses

• Prepare invoices and billing statements

• Negotiate pricing for new clients in new business and business clients

• Testing materials for new and improved products

• Responsible for credit card charges, checks and other payment types

• Arrange return product and credit memos

• Collections on past due clients on delinquency

• Arrange payment terms with clients

• Work with sales team on open invoices

• Monitor product and materials

• Responsible for tracking shipment deliveries

• Review all Jewelers Business Credit Applications

• Run Dunn & Bradstreet Report on all Jewelers Business Credit Applications

• Responsible for requesting Resale Certificates from all Jewelers for tax exemption

• Generate financial reports from the JBT (Jewelry Board of Trade)

• Responsible for sending Trade/Bank References

• Create and place Credit Lines and Credit Limits for new customers

• Adjust Credit Availability as payments come in

• Establish payment arrangements with businesses

• Approve product orders

• Review and reconcile the general ledger

• Working on a special project to implement the use of credit cards for customers to be able to utilize when purchasing and working with the legal team in London for completion

• Responsible for the deductions on short payments for Annual Licensing fees Coop fees and Trade fees

• Create custom invoices/billing for invoices and royalty percentages

• Responsible for Cash Application

• Participating in Month-end Closing

• Responsible for the reconciliation of bank deposits and wires

• Prepare bank deposits for wires (ACH) and checks

• Create Credit Memos and Statements for Jewelers

• Review and process deductions from Coop programs with Marketing

• Approving special orders from global events

• Monitor DOS (Daily Operating Sales) Aging Report weekly

• Collections on past due accounts outside their credit terms

• Work with the Product Develop Managers (sales team) to negotiate pricing to the jewelers

• Engage in bi-weekly meetings with the sales team to discuss their objections and training with the legal team in London on

• Monitor all outstanding balances and design various collection options

• Responsible for weekly reporting of invoicing totals/aging and credit adjustments

• Prepare and analyze all financial reports and develop models for key indicators

• Monitor and report on deviations from credit standards

• Review orders on credit hold due to past due or over credit line

• Assure timely and accurate invoices to customers for payment status

• Run the aging report for collection purposes and adjustments

• Make recommendations to improve quality of invoices and collection procedures

• Collection calls to vendors/customer on past due invoices and discrepancies

• Approve open net orders for shipments
• Arrange payment plans for customers that have delinquent payment history
• Create credit memo for return merchandise
• Custom billing for specific accounts in the government portal
• Work on accounts with discrepancies with the sales team that have shipping or pricing issues
• Run aging reports to reconcile daily operation system (DOS)
• Review weekly accounts to determine increase or decrease credit
• Process new customer applications and work with the sales team for accuracy and prioritization
• Record daily payment receipts on ACH payments and credit card payments in customer profile

• Conduct sales and staff meetings weekly that relates to client retention and sales

• Contribute to implementation of systems on changes and upgrades

• Create adjustments in the billing system for proper invoicing

• Generate Dunn & Bradstreet (D&B) reports to approve appropriate credit lines monthly

• Issue refunds on accounts as it relates to chargebacks and double charge or cancellations

• Manage WAWF government billing and invoicing compliance contracts though financial systems

• Process the daily checks, cash, ACH wires and credit cards ranging from half a million to five hundred million weekly

• Responsible for Independent Contractors payroll and approve hours and rates using the roster billing system

• Supervise staffing at corporate events i.e., Congress Center, The White House, National Museums and other Government branches throughout Washington, DC

• Verify and kept track of tax exemption certificates on customers and code accounts

• Work daily with the CEO and the Controller on specific projects relating to customers and sales team

• Holding sales training meetings to strengthen techniques on closing deals

• Participate in hosting events for government officials as a liaison for the company
• Work with agencies on planning and developing future events

• Create annual, monthly, and daily billing/ invoicing for all the Hospitals and Regional Medical Centers globally for Neurology, Intensive care, Psychiatry, and general Tele-Medicine

• Maintain an accurate aging report throughout all the different regions

• Manage and update new service contract agreements for Hospitals and Medical Centers

• Maintain the DSO for analyzing monthly goal for the department weekly meeting

• Prepare and maintain account records and billing data. Organize and schedule all necessary resources required to accomplish activities

• Post on the general ledger the AIR and cash receipts for tracking

• Proactively identified billing issues and with Operations and Contracts personnel

• Responsible for performing credit collections on accounts from 60 days to 732 days delinquent

• Responsible for applying cash receipts to customer accounts using Great Plains Database systems and CRM database systems

• Correspond with insurance companies, homeowners’ association (HOA) Claimants as it relates to fire, apartments/homes and property disasters.
• Distribute Work Authorization forms and Job completion forms (signed)
• Gather estimates and invoice statements for review for Insurance Companies, HOA, Claimants and
• property management.
• Generate cash receipts daily updates on payments and distribute to management and estimators
• Hold weekly meetings with the estimators on how to close out accounts, work in progress jobs and go over rules and regulations related to the company
• Responsible for driving the daily sales revenue from 731 days to 60 days
• Set up payment arrangements and alternatives for claimants
• Track the revenue system bi-weekly for changes in our aging delinquency
• Write sales reductions on accounts for corrections and billing error

• Assist with monthly Days Sales Outstanding (DSO) calculation to identify reasons for fluctuations

• Provide analytical support for developing and maintaining credit studies, financial background information and other relevant data on present and prospective customers

• Assist with the maintenance of management reporting systems, both manual and automated, that provide an accurate and readily available reference library of loan portfolios, client current and historical data reports

• Generate and review new customer credit history reports weekly to determine credit worthiness with accordance with company policy and generate D&B report for credit lines

• Work with sales and operations personnel to suspend service of high-risk accounts

• Reconcile customer accounts and unapplied cash accounts and submit adjustments accurately in a timely manner

• Attend weekly department meetings as it relates to customer aged receivables
• Ensure accounts complied with Sarbanes Oxley Compliance regulations (SOX) monthly
• Generate Dun and Bradstreet, Wikipedia, E-Ram, State Budget, and Sunshine Repo1ts for approval lines of credit
• Investigate and resolve customer deduction, returns disputes and discrepancies at a timely manner
• Maintain adequate controls to ensure compliance with consumer protection statutes/regulations in a defined area of responsibility
• Responsible for the management of credit analysts for the corporate accounts. This includes overseeing the maintenance system of credit files $250M and up per month, including financial statement tracking, borrowing base analysis, financial statement analysis
• Released product orders and held product orders for credit line review
• Responsible for verifying applications for credit and facilitating payment and account resolution by maintaining relationships with customers, resolving queries in a timely manner and managing customer contact within the department time frames