Sonya Seehafer
Weston,WY
Summary
Enthusiastic candidate with the ability to easily connect to others to deliver an extraordinary, and personalized experience. Proven ability to manage, build, develop, and motivate diverse teams with exceptional communication, problem solving, and organizational skills that bring out the best in others. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Reading Tutor
08.2022 - 06.2024
- Working with k-3rd grade students on reading Interventions in a 1:1 or 1:2 setting
- Data entry and reviewing data monthly with the coaching team.
Delivery Driver
EatStreet
04.2020 - 09.2021
- Providing customer service to both customers and restaurant partners
- Communicating with dispatch and customers to ensure they are receiving the best service possible.
Assistant Manager
Family Dollar
Mosinee, WI
01.2016 - 04.2016
- Worked directly with customers to deliver exceptional customer service custom to their needs
- Drove sales, organized merchandise and displays, worked to meet, and exceed both individual and team sales goals
- Responsible for daily duties such as opening and closing the store, working with team members in training to help them be successful in their roles, cash handling, calculating sales and purchase totals, organize merchandise shipments, and other basic up-keeping responsibilities.
Server and Hostess
Olive Garden
Wausau, WI
01.2015 - 07.2015
- Delivered exceptional customer service, ensuring quality dining experience for each guest
- Fostered teamwork and team leadership, drove sales, and reached and exceeded goals in a fastpaced environment.
Sales Associate
Kohls
Wausau, WI
07.2014 - 08.2014
- Assisting customers and delivering quality customer service in a timely manner
- Communicating with other departments to assist in customers’ needs
Sales Associate
Old Navy
Wausau, WI
01.2014 - 07.2014
- Recovery of the sales floor, assisting customers with product knowledge of fit and sizing
- Signage and replenishing with new inventory
Education
Bachelor of Science - Communication, Interpersonal Organizational Communication
University of Wisconsin – Stevens Point
12.2018
Timeline
Reading Tutor
08.2022 - 06.2024
Delivery Driver
EatStreet
04.2020 - 09.2021
Assistant Manager
Family Dollar
01.2016 - 04.2016
Server and Hostess
Olive Garden
01.2015 - 07.2015
Sales Associate
Kohls
07.2014 - 08.2014
Sales Associate
Old Navy
01.2014 - 07.2014
Bachelor of Science - Communication, Interpersonal Organizational Communication
University of Wisconsin – Stevens Point
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