Sonya Tapia
Chandler,AZ
Summary
Accomplished professional with a diverse background in direct care, office management, and early childhood education, notably with Easterseals Blake Foundation. Excelled in creating inclusive environments and fostering independence among clients. Skilled in case management and effective communication, ensuring operational excellence and client satisfaction. Demonstrated ability to lead with empathy, significantly improving client and student outcomes.
Overview
24
24
years of professional experience
Work History
Direct Care Worker
United Cerebral Palsy of Southern Arizona
Tucson, AZ
12.2018 - 10.2025
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Developed individual service plans in collaboration with the client, family members and other professionals.
- Supported clients in developing daily living skills, promoting independence and self-sufficiency.
- Assisted clients with maintaining good personal hygiene.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Ensured safe and timely transportation of clients to doctor and therapy sessions.
Office Manager
Easterseals Blake Foundation
Tucson,, AZ
01.2020 - 05.2022
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
- Monitored office inventory to maintain supply levels.
- Created and optimized employee schedules for shift coverage.
- Established strong relationships with corporate clients in order to foster repeat business opportunities.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Coordinated with housekeeping and maintenance departments to ensure rooms are ready for guests.
- Ensured proper maintenance of check-in and check-out log books, reservation logs and other related documents.
Preschool Teacher
Easterseals Blake Foundation
Tucson,, AZ
09.2001 - 12.2019
- Taught children foundational skills in colors, shapes and letters.
- Developed lesson plans that incorporated creative teaching techniques.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Integrated multicultural themes into instruction plans to foster respect for diversity among students.
- Provided guidance regarding nutrition and healthy habits during snack time.
- Attended professional development workshops to stay current on best practices for early childhood education.
Education
Early Childhood Associate - Early Childhood Studies
Pima Community College
Tucson, AZ09-2013
Skills
- Client documentation
- Case management experience
- Behavior redirection
- Care plan assessment
- Quality program protocols
- First aid and safety
- Behavioral management
- Office correspondence
- Oral and writing communication
- Documentation and control
Timeline
Office Manager
Easterseals Blake Foundation
01.2020 - 05.2022
Direct Care Worker
United Cerebral Palsy of Southern Arizona
12.2018 - 10.2025
Preschool Teacher
Easterseals Blake Foundation
09.2001 - 12.2019
Early Childhood Associate - Early Childhood Studies
Pima Community College
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