Summary
Overview
Work History
Education
Skills
Timeline
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Sonya Thomas

Birmingham,Alabama

Summary

Friendly and outgoing Community Manager knowledgeable about resident behaviors, preferences, and needs. Skilled organizer and problem-solver driven to increase resident satisfaction through proactive support. Supervising staff and ensuring tasks are completed on schedule. I excel at working seamlessly with diverse personalities while cultivating a positive environment for both employees and residents.

Overview

3
3
years of professional experience

Work History

Multi-Site Community Manager

Royal American Management
Birmingham, Alabama
01.2024 - Current
  • Maintained documentation, wrote reports, and tracked expenses using Property Software
  • Developed and implemented unique and engaging activities for residents
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Community Manager

Apartment Management Consultants
Hoover , Alabama
03.2023 - 09.2023
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.

Property Manager

Ore Living
Birmingham, Alabama
09.2021 - 02.2023
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Completed lease applications and verifications, notifying prospects of results.

Education

High School Diploma -

B.C. Morgan High School
Mobile, Alabama
05.2008

Some College (No Degree) - Business Administration And Management

Miles College
Fairfield, AL

Skills

  • Property Maintenance
  • Community Engagement
  • Document Management
  • Property Showing
  • Employee Motivation and Guidance
  • Daily Operations Management
  • Tenant and eviction laws
  • Payment management
  • Financial budgeting and reporting

Timeline

Multi-Site Community Manager

Royal American Management
01.2024 - Current

Community Manager

Apartment Management Consultants
03.2023 - 09.2023

Property Manager

Ore Living
09.2021 - 02.2023

High School Diploma -

B.C. Morgan High School

Some College (No Degree) - Business Administration And Management

Miles College

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Sonya Thomas