Sonya Vail
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
12
12
years of professional experience
Work History
Security Officer (Warren Oil)
Allied Universal Security Services
05.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Data entry for inbound and outbound loads using Microsoft Word on a tablet.
- Verify that the Bill of Lading and the seal of the outbound shipments are correct before departing the facility.
Security Site Supervisor (Tanger Outlets)
Allied Universal Security Services
02.2019 - 03.2020
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw a team of security officers and managed scheduling, submitting payroll, and performance evaluations.
- Conducted regular patrols of the facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Collaborated with management to develop security policies and procedures.
Security Site Supervisor (Herbalife)
Allied Universal Security Services
05.2016 - 01.2019
- Oversaw a team of security officers and submitted payroll using Winteam.
- Recorded incident reports with detailed accounts of occurrences.
- Wrote and submitted daily reports on security team operations.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Managed team schedules using Excel to provide effective security coverage for building needs.
Security Dispatcher\Security Officer(Regional One)
Allied Universal Security Services
02.2012 - 04.2016
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Responded to [Number] calls per day to execute service or requests for emergency and routine assistance.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
Education
High School Diploma -
The Academies Of West Memphis Charter School
West Memphis, ARSkills
- Microsoft Excel
- Microsoft Office
- Safety and Security
- Superior Customer Service
- First Aid and CPR Certified
- Security Guard License
- Foot and Vehicle Patrol
- Premises Patrols
Timeline
Security Officer (Warren Oil)
Allied Universal Security Services
05.2021 - Current
Security Site Supervisor (Tanger Outlets)
Allied Universal Security Services
02.2019 - 03.2020
Security Site Supervisor (Herbalife)
Allied Universal Security Services
05.2016 - 01.2019
Security Dispatcher\Security Officer(Regional One)
Allied Universal Security Services
02.2012 - 04.2016
High School Diploma -
The Academies Of West Memphis Charter School
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