Sonya Wiesman
Wausau,WI
Overview
14
14
years of professional experience
Work History
Care Manager
Synergy HomeCare
03.2022 - Current
- Developed policies & procedures for effective client and caregiver management.
- Collaborated with families of clients to effectively create care plans for clients.
- Identified & recruited high quality care providers.
- Ensured that the clients' treatment requirements were met.
- Linked clients to local community programs such as transportation assistance & Meals On Wheels.
- Maintained an open line of communication with caregivers to ensure best workplace performances.
Human Resources Specialist
Lambs Fresh Market
08.2019 - 03.2022
- Provided end to end HR support in an efficient fashion.
- Engaged & met with associates to develop relationships and trust in order to to deliver on business needs and build understanding of business operations.
- Collaborated with HR team to ensure consistent communication and implementation of updates in areas such as performance management & recruiting.
- Supported business leadership in managing associate performance through coaching, mentoring, and partnering on performance plan development.
- Collaborated with department heads to develop staffing strategies to fit staffing needs.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Human Resources Specialist
Quality Foods IGA
02.2012 - 08.2019
- Managed a team of more than 50 associates & developed programs and resources to drive their workforce development and engagement.
- Collaborated with managers to identify and address employee relations issues.
- Completed human resource operational requirements by scheduling and assigning employees.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted workplace compliance training to reduce liability risks and operate effectively
Customer & Community Engagement Representative
Quality Foods IGA
03.2009 - 08.2009
- Planned & executed events within the local community to establish community presence.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Promoted business' development by building and maintaining relationships with new clients.
- Partnered with various local community organizations to promote community engagement.
Education
Bachelor of Arts - Community Engagement & Education
University of Wisconsin Milwaukee
Milwaukee, WI05.2025
Skills
- HR Information Systems
- Tuition Assistance
- Project Planning
- Risk Management
- Manager Coaching and Training
- Unemployment Claims
- Candidate Sourcing
- Recruitment
- Benefits Package Preparation
- Training and Development
- Talent Acquisition
Timeline
Care Manager
Synergy HomeCare
03.2022 - Current
Human Resources Specialist
Lambs Fresh Market
08.2019 - 03.2022
Human Resources Specialist
Quality Foods IGA
02.2012 - 08.2019
Customer & Community Engagement Representative
Quality Foods IGA
03.2009 - 08.2009
Bachelor of Arts - Community Engagement & Education
University of Wisconsin Milwaukee
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