SONYA Y WILLIAMS
Summary
Focused at conducting face-to-face tax interviews. History of going above and beyond to exceed expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Tax Professional
HR Block
11.2018 - 04.2024
- Input data, customer service, sales, journal entry, count, bank deposits, scheduling, time management, and practice due diligence, opening and closing.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Assisted clients in identifying potential tax savings through extensive knowledge of deductions and credits.
- Streamlined tax filing processes for improved efficiency and accuracy.
- Collaborated with colleagues to develop innovative strategies for optimizing tax planning services.
- Resolved complex tax issues with thorough research and effective communication.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
- Offered clients recommendations to reduce tax liabilities.
Housekeeping
CBS
05.2014 - 04.2024
- Schedule Appointments, and client consultations, provide customer service, Sanitize, and Sterilize
- Aid clients whenever needed.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Conducted preventative maintenance on equipment, prolonging its lifespan and reducing the need for costly repairs.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Managed housekeeping scheduling and planning.
- Followed sanitation and good housekeeping practices.
- Maintained inventory of housekeeping supplies, minimizing waste and reducing costs.
HR Assistant
Legacy Housing
06.2018 - 06.2021
- Purchase Order attachments, Purchase order bill pay, Provide general office support with working knowledge of office systems.Process and manage invoices, verify and reconcile invoices for accuracy. Filing, Scanning and linking documents.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Maintenance Technician
The Cottages of Woodland Terrace
04.2014 - 01.2018
- Customer Service, change light bulbs interior and exterior, program garage door openers, change out kitchen and bathroom faucets and shower heads, perform preventative maintenance on 64 condominium units routinely, handle turnovers, winterize all exterior faucets.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Boosted overall productivity with timely preventive maintenance on key equipment.
HR Assistant
Progressive Communications
02.2012 - 03.2014
- Data input AR/ AP, file, organize, attend weekly meetings, aid where needed.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Updated and maintained employee attendance records.
HR Assistant
Georgia Military College
10.2012 - 06.2013
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Updated and maintained employee attendance records.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Education
AAS in Accounting -
Central Georgia Technical College
Milledgeville, GA06.2018
AAS in Business Management -
Georgia Military College
Milledgeville, GA 06.2013
Skills
- Account Reconciliation
- Tax Credits and Incentives
- State and Local Taxation
- Tax Compliance Expertise
- File Maintenance
- Tax Software Proficiency
- Tax code knowledge
- Scheduling
- HR Policies Compliance
- Mathematical Calculations
- Audit Defense Techniques
- Individual Tax Preparation
- Organization skills
- Local, state, and federal tax returns
- Relationship Building
- Technical Support
Areas Of Study
Accounts Receivables, Accounts Payable, Invoicing, Business communications, Office Procedures, HR Privacy Rules and Regulations, Microsoft Office, QuickBooks, Sage (Master Builder), ADP, Tax Preparation, E-verify, I-9 forms, and Customer Service.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
401k matchPaid time offWork from home optionPersonal development programsTimeline
Tax Professional
HR Block
11.2018 - 04.2024
HR Assistant
Legacy Housing
06.2018 - 06.2021
Housekeeping
CBS
05.2014 - 04.2024
Maintenance Technician
The Cottages of Woodland Terrace
04.2014 - 01.2018
HR Assistant
Georgia Military College
10.2012 - 06.2013
HR Assistant
Progressive Communications
02.2012 - 03.2014
AAS in Accounting -
Central Georgia Technical College
AAS in Business Management -
Georgia Military College
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