Sonya Williams
Charlotte,NC
Summary
Driven Logistics Manager with a proven track record at 9Star Logistics, excelling in supply chain management and team leadership. Demonstrated success in enhancing customer satisfaction and resolving conflicts, ensuring high-quality service delivery. Skilled in warehouse management and mentoring, adept at improving operational efficiency and team performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Logistics Manager
9Star Logistics
10.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed Fleet
Home Health Aide
Ryans Place
07.2021 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Home Health Aide
DDR
02.2008 - 07.2021
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
Warehouse Supervisor
Synder-Lance
05.2003 - 09.2010
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
- Completed daily operations on time and maintained high standards of accuracy.
Education
Associate Of Applied Arts - Psychology
University of Phoenix
Tempe, AZ06.2017
Skills
- Shipping and receiving
- Warehouse Management
- Distribution Management
- Supply Chain Management
- Team Management
- Logistics Management
- Work Delegation
- Mentoring and training
- Fleet Dispatch
Affiliations
- Bhelpful love nonprofit organization
Certification
- CPR and First Aid certification
- Forklift certification
Timeline
Logistics Manager
9Star Logistics
10.2023 - Current
Home Health Aide
Ryans Place
07.2021 - Current
Home Health Aide
DDR
02.2008 - 07.2021
Warehouse Supervisor
Synder-Lance
05.2003 - 09.2010
Associate Of Applied Arts - Psychology
University of Phoenix
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