Sonya P. Leach

Verified insurance coverage and obtained pre-authorizations for procedure. Schedule procedures according to providers recommendations. Obtain medical clearances for scheduled procedures.

Collecting patient copays and deductibles. Answering heavy phone lines. Data entry, EMR systems, Epic knowledgeable. Assist in all medical front desk functions. Collated pre-operative lab and imaging results to facilitate surgery planning.

Assessed processes and procedures, complying with OSHA, and HIPAA regulations. CAQH reporting.

Created and implemented organizational policies and procedures. Provide training to staff. Provide onboarding for new staff. Preparing EOBs, submitting insurance appeals. Oversee accounting, budgeting, and financial reporting. Obtaining prior authorization for services and medications. Organize and maintain office supplies. Oversee all regulatory compliance efforts, keeping practice in line with evolving healthcare laws.

Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries. Insurance verification, submitting for prior authorizations for medications. Provide training to new staff. Coded correct procedures for physician and billing purposes. Oversee all scheduled procedures. Assist with patient complaints. Provide all front desk training. Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.

Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled appointments. Insurance verification, submitting for prior authorizations for medications. Provide training to new staff. Coded correct procedures for physician and billing purposes. Oversee all scheduled appointments. Assist with patient complaints. Provide all front desk training. Obtained pre-authorizations and pre-certifications ahead of scheduled appointments. Obtaining CT Scan authorizations. Assist management team with daily tasks.

Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions, working with CAQH. Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously. Enrolled providers and Medicaid, Medicare, and private insurance plans.

Received and evaluated applications to look for missing and inaccurate information.

Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements. Enrolled providers and Medicaid, Medicare, and private insurance plans.