Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonza rhodes

Shreveport,Louisiana

Summary

Dynamic Dietary Manager with a proven track record at Springlake Nursing Home, excelling in menu planning and nutrition counseling. Enhanced patient satisfaction through tailored meal plans and effective collaboration with healthcare teams. Skilled in food safety regulations and inventory management, fostering a compliant and efficient food service environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Dietary Manager

Springlake Nursing Home
06.2024 - Current
  • Assisted in menu planning to meet dietary requirements and preferences.
  • Coordinated food service operations to ensure compliance with health regulations.
  • Supported staff training on food safety procedures and best practices.
  • Monitored inventory levels and assisted in ordering supplies as needed.
  • Collaborated with healthcare team to evaluate dietary needs of residents.
  • Purchased food supplies for department according to budget limitations.
  • Maintained cleanliness and organization in kitchen and dining areas.
  • Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Developed strong relationships with vendors, resulting in better pricing and more reliable deliveries for necessary supplies.
  • Evaluated nutritional content of menus regularly to ensure alignment with industry standards as well as specific patient requirements.

Team Leader

Whataburger Restaurants L&c
2024 - Current
  • Led team in achieving operational goals through effective communication and task delegation.
  • Trained new team members on procedures, enhancing onboarding process efficiency.
  • Streamlined workflows to improve productivity and reduce downtime within the team.
  • Conducted regular performance evaluations to identify areas for improvement among staff.
  • Resolved customer inquiries promptly, improving overall satisfaction and service quality.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Assisted in recruitment to build team of top performers.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Leader Manager

ABM Industries
2020 - 2024
  • Led team in achieving operational goals through effective delegation and support.
  • Coordinated project timelines to ensure timely completion of tasks and deliverables.
  • Facilitated training sessions to enhance team performance and knowledge retention.
  • Monitored team productivity, identifying areas for process improvement and efficiency gains.
  • Assisted in conflict resolution among team members, fostering a positive work environment.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
  • Developed strong relationships with cross-functional departments to support successful project execution.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Dietary Aide Leader

Christus Health
2000 - 05.2020
  • Supervised daily meal preparation and service, ensuring compliance with dietary guidelines.
  • Trained new dietary aides on food safety practices and proper equipment usage.
  • Coordinated inventory management processes for food supplies, minimizing waste and maintaining stock levels.
  • Assisted in menu planning based on resident preferences and nutritional requirements.
  • Monitored meal delivery to ensure timely service and adherence to quality standards.
  • Implemented feedback mechanisms to enhance dining experience and address resident concerns.
  • Collaborated with kitchen staff to optimize workflow during peak meal times.
  • Maintained sanitation standards in food preparation areas, promoting health and safety compliance.
  • Provided ongoing support to patients with complex dietary needs, monitoring their progress and adjusting meal plans as required.
  • Ensured timely delivery of meals by effectively organizing distribution schedules among Dietary Aide team members.
  • Reduced food waste by implementing portion control techniques and proper storage methods.
  • Mentored new Dietary Aide team members, ensuring they were properly trained in safety and sanitation protocols.
  • Assisted in menu planning to ensure diverse, nutritious, and appealing meal options for patients with various dietary needs.
  • Promoted patient well-being by actively participating in interdisciplinary care teams focused on nutrition management plans.

Education

Diploma - English , Math

Northwood High School
Shreveport, LA
05.1996

Skills

  • Collaboration and teamwork
  • Nutrition counseling
  • Food safety regulations
  • Sanitation protocols
  • Meal preparation
  • Food presentation
  • Inventory management
  • Allergen awareness
  • Food production management
  • Workflow optimization
  • Menu planning abilities
  • Employee recruitment
  • Delivery coordination
  • Department management
  • Staff monitoring
  • Cost control

Certification

Serv Safe Manager

Timeline

Dietary Manager

Springlake Nursing Home
06.2024 - Current

Team Leader

Whataburger Restaurants L&c
2024 - Current

Team Leader Manager

ABM Industries
2020 - 2024

Dietary Aide Leader

Christus Health
2000 - 05.2020

Diploma - English , Math

Northwood High School

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