Soo Hyuk Chang
Austin,TX
Summary
Logistics Specialist skilled in coordinating with vendors, customers, and team members to meet tight schedules, ensuring smooth operations. Successfully organized inventory counts and resolved customer issues, enhancing satisfaction. Proficient in documentation coordination and payment handling, which helps streamline processes and reduce costs. Committed to boosting productivity and client satisfaction, ready to deliver impactful results for potential employers.
Overview
10
10
years of professional experience
Work History
Logistics Specialist
GST America
07.2025 - Current
- Managed inventory levels using ERP systems, optimizing stock replenishment processes.
- Collaborated with cross-functional teams to streamline supply chain workflows.
- Analyzed shipping data to identify trends and improve transportation efficiency.
- Developed standard operating procedures for logistics processes, enhancing compliance and safety.
Logistics Specialist
NH-Hay, INC
12.2023 - 06.2024
- Managed high-volume paperwork, which streamlined processes and improved accuracy in invoicing and shipping resolutions.
- Collaborated with administrators to tackle and resolve invoicing and shipping issues, ensuring timely deliveries and satisfied customers.
- Handled around 30 incoming calls, emails, and inquiries daily from customers, which enhanced communication and customer service efficiency.
- Managed and tracked container transfers, including bills of lading, delivery receipts, packing lists, and load tags, ensuring all documentation was accurate and up-to-date.
- Validated inventory levels and updated systems using handheld devices, which helped maintain accurate stock levels and supported operational efficiency.
Public Relations Officer
Korean Student Association
07.2021 - 08.2022
- Evaluated advertising and promotion campaigns, which helped ensure the club's messaging was clear and effective while addressing any potential issues.
- Developed strong relationships with media outlets, leading to successful collaboration on potential new stories and increased visibility for the club.
- Applied strategic communication strategies and used interpersonal skills to build and maintain valuable business relationships, which enhanced the club's reputation.
Military Service
Korean Army
03.2016 - 12.2017
- Organized and executed various group projects, which strengthened team cohesion and improved efficiency in completing tasks.
- Developed effective communication skills, helping to ensure clear information flow among team members and enhancing collaboration.
- Applied analytical skills to identify and solve complex problems, which resulted in successful project outcomes and streamlined processes.
Education
MBA - Business Analytics
Oregon State University
Corvallis, OR12.2024
MBA - Supply Chain And Logistics Management
Oregon State University
Corvallis, OR07.2025
Bachelor of Science - Supply Chain And Logistics Management
Oregon State University
Corvallis, ORSome College (No Degree) - Exchange Student English Learning
Sheffield University
Sheffield, United KingdomBBA - Culture And Tourism
Yong-in University
Yong-in, South KoreaSkills
- Customer Service Full
- Team Management Full
- Organizational Skills Professional
- Shipment coordinating Professional
- Communication skills Professional
- Coordination with vendors Professional
Affiliations
- Member of the Korean Tourism Association in South Korea (2019)
- Member of the Korean Student Association at Oregon State University (2021-2022)
HONORS
Honor Roll [FALL 2023 TO SPRING 2024], [Beaver for Life Scholarship] Scholarship Recipient, [Department Representative] Scholarship Recipient, [Student Council] Member for 2 Years
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Logistics Specialist
GST America
07.2025 - Current
Logistics Specialist
NH-Hay, INC
12.2023 - 06.2024
Public Relations Officer
Korean Student Association
07.2021 - 08.2022
Military Service
Korean Army
03.2016 - 12.2017
MBA - Supply Chain And Logistics Management
Oregon State University
Bachelor of Science - Supply Chain And Logistics Management
Oregon State University
Some College (No Degree) - Exchange Student English Learning
Sheffield University
BBA - Culture And Tourism
Yong-in University
MBA - Business Analytics
Oregon State University