Sookyung Choi
Renton
Summary
Professional and enthusiastic Food Server with over one years of experience serving food in busy restaurants and banquets. Adept at delivering first class service to all dining patrons, adding to the positive reputation of dining establishments. A high-energy individual, with the ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards.
Overview
1
1
year of professional experience
Work History
Cashier
H Mart
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
Restaurant Server
NORI SUSHI
02.2024 - 06.2024
- Adapted quickly to changes in the restaurant environment to provide the best service possible
- Anticipated customer needs and quickly responded to requests to ensure an enjoyable dining experience
- Worked with the kitchen staff to ensure timely preparation and delivery of orders
- Maintained a clean and organized work area, including washing dishes and resetting tables
- Collaborated with colleagues to resolve customer complaints in a professional and timely manner
Restaurant Server
BLUE ISLAND
09.2023 - 01.2024
- Handled customer complaints and concerns in a professional and timely manner
- Memorized orders and accurately delivered them to customers in a timely manner
- Developed efficient methods for accurately taking orders and delivering food to customers in a timely manner
- Developed strong relationships with customers by providing excellent customer service, resulting in an increase in repeat business
- Followed all safety and sanitation procedures, resulting in a decrease in food-related incidents
Education
High School Diploma -
Korea High School
Korea02-1992
Skills
- Microsoft Excel
- Ability to Work Under Pressure
- Microsoft Office
- Teamwork
- Time Management
- Computer Skills
- Adaptability
- Customer Service
Languages
korea
Timeline
Cashier
H Mart
09.2024 - Current
Restaurant Server
NORI SUSHI
02.2024 - 06.2024
Restaurant Server
BLUE ISLAND
09.2023 - 01.2024
High School Diploma -
Korea High School
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