Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Front Desk Administrator and HR Asistant
Laguna Hills Asistant Living . Atria .
08.2021 - 01.2024
Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
Supported human resources department with recruitment efforts, including posting job openings online and scheduling interviews for candidates.
Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
Managed invoicing procedures accurately resulting in fewer billing disputes from guests.
Leveraged bookkeeping software and automated processes to reduce errors.
Coordinated with human resources department to handle payroll and personnel databases.
Increased overall productivity by efficiently managing schedules and appointments for multiple executives.
Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner
Facilitated interdepartmental communication by acting as point of contact between different teams which helped streamline workflow
HR Coordinator
UNHCR Office
09.2008 - 03.2020
Optimized benefits administration by researching vendors, negotiating contracts, and assisting employees with enrollment.
Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
Devised hiring and recruitment policies for six employee company
Education
MBA - Management
Golden State University
Usa
05.2001 -
Skills
Scheduling Coordination
undefined
Timeline
Front Desk Administrator and HR Asistant
Laguna Hills Asistant Living . Atria .
08.2021 - 01.2024
HR Coordinator
UNHCR Office
09.2008 - 03.2020
MBA - Management
Golden State University
05.2001 -
Similar Profiles
Victor GaliciaVictor Galicia
Medical Technician at Meridian at Laguna HillsMedical Technician at Meridian at Laguna Hills