Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Hobbies
Timeline
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Soomin Lee

Charlotte,NC

Summary

Dedicated customer service professional with 7 years of experience in resolving customer inquiries and providing exceptional support. Received consistent positive feedback for patience, problem-solving, and effective communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Marketing Intern

Eatmeimcute
Charlotte, USA
06.2022 - Current
  • Develop and execute innovative marketing strategies to increase customer engagement and brand awareness.
  • Develop and implement an influencer marketing strategy to increase brand awareness and reach a wider audience.

Barista

Nordstrom
Charlotte
03.2022 - Current
  • Create a welcoming and friendly atmosphere for customers by providing exceptional customer service and maintaining a clean and organized work environment

Sales Associate

Tisun Beauty
Charlotte
06.2020 - 06.2025
  • Develop and maintain deep product knowledge of all beauty and hair care products offered by Tisun Beauty, including their ingredients, benefits, and usage instructions.
  • Identify and recommend new product lines to meet customer needs and preferences in the beauty industry market.

Barista

Waterbean Coffee
Charlotte
12.2022 - 05.2024
  • Develop creative and unique latte art designs to enhance customer experience and promote brand recognition.
  • Demonstrate knowledge of different brewing methods and educate customers on the flavors and characteristics of various coffee beans.

Barista

Harris Teeter
Charlotte
06.2020 - 12.2020
  • Develop creative and unique coffee recipes to attract customers and create a signature drink for the coffee shop.
  • Develop new coffee recipes to attract customers and enhance the overall coffee experience

Hostess

Osaka Japanese cuisine
Charlotte
06.2018 - 01.2020
  • Create a warm and welcoming atmosphere for customers by greeting them with a friendly smile and providing excellent customer service.
  • Assist customers with menu selection and provide recommendations based on their preferences and dietary restrictions.

Education

Bachelors Degree - Political Science

UNCC
Charlotte

High school - undefined

Ardrey Kell High school
Charlotte
06.2020

Skills

  • Problem-solving
  • Effective communication
  • Time management
  • Attention to detail
  • Teamwork

Certification

  • AUTOCAD
  • SERVSAFE FOOD HANDLER

Languages

Korean Native
English Native

Personal Information

  • Age: 22
  • Nationality: Korean

Hobbies

Baking

Photography

Timeline

Barista

Waterbean Coffee
12.2022 - 05.2024

Marketing Intern

Eatmeimcute
06.2022 - Current

Barista

Nordstrom
03.2022 - Current

Sales Associate

Tisun Beauty
06.2020 - 06.2025

Barista

Harris Teeter
06.2020 - 12.2020

Hostess

Osaka Japanese cuisine
06.2018 - 01.2020

High school - undefined

Ardrey Kell High school

Bachelors Degree - Political Science

UNCC
Soomin Lee