Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Soomwattie Uttandi

South Ozone Park

Summary

Dynamic customer service professional with proven expertise in cash handling and payment processing at Innovative Chemical Corp. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Reliable team player committed to maintaining a clean and organized environment while exceeding service expectations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Innovative Chemical Corp
06.2016 - 01.2018

DUTIES:

  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers in locating products and provided product information.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Handled cash, credit, and digital payments accurately and securely.
  • Collaborated with team members to improve service delivery and workflow efficiency.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Utilized POS system to handle customer cash and credit card transactions.

Housekeeping Cleaner

Charlotte Residential Housekeeper
07.2012 - 05.2016

DUTIES:

  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Operated cleaning equipment, ensuring safe use and maintenance protocols were followed.
  • Assisted with laundry services, sorting and distributing linens efficiently.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.

Babysitter

Nazlee Private Home
01.2010 - 03.2012

DUTIES:

  • Supervised children's activities, ensuring safety and engagement in a nurturing environment.
  • Developed and implemented age-appropriate educational games to enhance learning and creativity.
  • Communicated effectively with parents regarding children's progress and daily activities.
  • Managed schedules for multiple children, coordinating playdates and extracurricular activities smoothly.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.

Cashier Assistant

A. Ally And Sons General Store
09.2005 - 06.2009

DUTIES:

  • Assisted customers with inquiries and transactions, ensuring positive shopping experiences.
  • Processed cash and electronic payments accurately, maintaining efficient checkout operations.
  • Managed inventory levels by restocking merchandise and organizing displays to enhance visibility.
  • Collaborated with team members to streamline workflows, improving overall service speed and quality.
  • Monitored store cleanliness and organization, contributing to a welcoming atmosphere for shoppers.
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Retrieved items for customers and verified prices.

Education

High School Diploma - Information Technology

TAGORE MEMORIAL SECONDARY HIGH SCHOOL
Berbice, Guyana
06.2005

Skills

    SKILLS:

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Cash management
  • Customer focus
  • Payment processing
  • Cash handling expertise
  • Customer inquiries
  • POS system operation
  • Refund handling
  • Payment collection
  • Merchandise restocking
  • Retail merchandising
  • Time management
  • Attention to detail
  • Adaptability and flexibility
  • Quality assurance
  • Basic math
  • Point-of-sale system
  • Problem-solving
  • Reliable and responsible
  • Honest and dependable
  • Team collaboration
  • Active listening
  • Cash register operations
  • Cash register systems
  • Basic mathematics
  • Refunds and exchanges

Certification

Certification:

HIGH SCHOOL DIPLOMA

Timeline

Customer Service Cashier

Innovative Chemical Corp
06.2016 - 01.2018

Housekeeping Cleaner

Charlotte Residential Housekeeper
07.2012 - 05.2016

Babysitter

Nazlee Private Home
01.2010 - 03.2012

Cashier Assistant

A. Ally And Sons General Store
09.2005 - 06.2009

High School Diploma - Information Technology

TAGORE MEMORIAL SECONDARY HIGH SCHOOL