Sooner Pierce
Moore,OK
Summary
Hardworking employee enthusiastic about learning about the hospitality industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Employee
ASHONTAY OWENS
06.2023 - Current
- Increased customer satisfaction by providing personalized product recommendations based on individual preferences.
- Strengthened client retention rates by consistently delivering exceptional customer service experiences.
- Collaborated with team members to develop strategic sales plans, resulting in increased revenue.
- Developed comprehensive product knowledge, enabling quick and accurate responses to customer inquiries.
- Leveraged social media platforms to expand brand reach and generate new leads within target demographics.
- Resolved customer complaints by investigating problems and developing solutions.
- Processed payments by totaling purchases and processing checks and credit and debit transactions.
- Helped organize stockroom by unloading shipments and performing inventory counts.
- Educated customers on new arrivals and future product arrivals to boost future revenue.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
High School Diploma -
Oklahoma Connections Acad High School
Bartlesville, OK07.2024
Skills
- Adaptability
- Attention to Detail
- Effective Communication
- Multitasking
- Time Management
- Active Listening
- Problem Solving
- Team Collaboration
- Emotional Intelligence
- Decision Making
- Interpersonal Skills
- Customer Service
Certification
CompTIA A+ Certification
Timeline
Employee
ASHONTAY OWENS
06.2023 - Current
High School Diploma -
Oklahoma Connections Acad High School
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