Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Soophi Eskandani

Summary

Customer focused professional currently working as a Day Care Assistant. Seeking to transition into a Front Desk & Aesthetic Sales role within a medical aesthetics practice. Previous experience in retail sales at Nordstrom, where I developed a passion for building relationships, understanding clients’ needs, and creating personalized experiences. Through my sales experience, I realized I thrive in goal-oriented environments where I can connect with people, solve problems, and help them feel confident in their decisions. After earning my Medical Assistant certification, I gained a better understanding of the healthcare field and realized I was most drawn to the client facing and administrative side of patient care, rather than the clinical role itself. That experience reinforced my interest in aesthetic sales, where I can combine my passion for people, customer service, and sales while helping create a positive experience for every patient from their first interaction onward.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Day Care Assistant Supervisor

Amy’s Day Care
Walnut Creek, CA
08.2023 - Current
  • Assist with daily routines, including planning activities and meals to support children’s development and well-being.
  • Maintain accurate records of children’s attendance, behavior, and health information to ensure effective care and communication.
  • Apply active listening and observational skills to identify individual needs and adapt communication styles, building trust and strong relationships with parents and children.

Sales Associate

Nordstrom
Walnut Creek, CA
07.2021 - 08.2023
  • Consistently meet monthly sales targets by delivering personalized customer service and tailored product recommendations.
  • Proactively engage customers on the floor, building rapport and guiding them to suitable products, contributing to increased sales.
  • Manage a personal client list, providing ongoing support and follow-up to encourage repeat business and customer loyalty.
  • Maintain a friendly, approachable demeanor to create a welcoming experience, effectively handling customer concerns with professionalism and care.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University

Skills

  • Relationship Building
  • Consultative Sales
  • Customer Service
  • Objection Handling
  • Communication
  • Organization

Certification

AMCA Certified Medical Assistant- Cal Regional

Languages

English
Farsi

Timeline

Day Care Assistant Supervisor

Amy’s Day Care
08.2023 - Current

Sales Associate

Nordstrom
07.2021 - 08.2023

Bachelor of Arts - Psychology

Southern New Hampshire University
Soophi Eskandani