Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sopanada Chhor

Wichita

Summary

Accomplished Sales Executive with over 10 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

12
12
years of professional experience

Work History

Senior Vice President of Sales

JTA Pro
08.2020 - Current
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sale Representative

Tailored Roofing and Remodeling
01.2019 - 08.2020
  • Inspect the roofing and siding for hail damaged
  • Climb ladder to the top of the roofs to mark and take pictures of the hail damage
  • Studied the different products and services we provided
  • Take picture of the hail damages
  • Cold calls and door to door knocking
  • Contact directly with insurance companies to get the claims started
  • Give customer ease of mind, making sure they follow through with every steps of the process
  • Always available to answer all kind of questions and concerns
  • Schedule an appointment for the installation and make sure the customer is satisfied with the services we provided
  • Ask for referrals.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Sale Representative

Vox Link
07.2018 - 01.2019
  • Cold calls all the companies in US
  • Give me the best ideas of what we provided as a telecommunications service
  • Give customer quotes on the services and equipment that we need to get them started
  • Give customers multiple options if they do not like our premium
  • Willing to listen and understand why they like or do not like their current provider
  • Show them why the company is better than most of the other companies out there
  • Use sale techniques to persuade the customer and lock down the sales
  • Set appointments for future sales and potential sales
  • Asking for referrals.

Senior Logistics Broker

King of Freight
05.2016 - 07.2018
  • Generating leads and attracting new prospects, and developing a sales pipeline
  • Identifying and selecting reputable and safe carriers for freight services
  • Providing customers with shipping quotes
  • Booking orders with carriers
  • Assisting to prepare carriers for loads
  • Tracking status of loads
  • Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs
  • Updating customers on the status of shipment, and assisting with other inquiries
  • Maintaining current knowledge of market trends in the transportation marketplace.
  • Coordinated with shipping and transport companies on behalf of clients.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.

Customer Relations Specialist

Eddy's Toyota
05.2014 - 05.2016
  • Assisting in the sale process from pre-qualifying online internet vehicle shoppers, to using immediate, high-skilled sale tactics to ensure first point-of-contacts to answer product questions and lock in an appointment
  • To achieve this, back to back phone calls had to be made
  • Answering a multi-line phone system and transferring to the correct department, handling sensitive customer issues with proper follow-up, and general clerical duties such as e-mailing, faxing and schedule maintenance were daily tasks
  • I also used my multilingual Thai, Spanish and Khmer to assist in the closing process when needed
  • Reach sales average about 45-60 cars a month.

Assistant Property Manager

Builders Incorporated
11.2013 - 05.2014
  • Full occupancy
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Handled correspondence for all incoming phone and email traffic
  • Coordinated resident social events by handling all of the marketing and logistics
  • Conducted all tours of the property with an energetic, enthusiastic energy
  • Processed all properties applications and running backgrounds, credit check, etc
  • Conducted market research surveys to appropriate assess our competition to remain high demand
  • Maintained a 95% occupancy rate or higher at 250 Douglas Place and 100% at Corner 365 properties
  • Handled sensitive resident issues with utmost confidentiality, empathy and professionalism.

Store Assistant Manager

Victoria's Secret
01.2012 - 01.2014
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assist the Retail Store Manager in planning and implementing strategies to attract customers
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Coordinate daily customer service operations (e.g Sales processes, orders and payments)
  • Tack the progress of weekly, monthly, quarterly and annual objectives
  • Monitor and maintain store inventory
  • Evaluate employee performances and identify hiring and training needs
  • Supervise and motivate staff to perform their best
  • Coach and support new and existing Sales Associates
  • Monitor retail operating costs, budgets and resources
  • Handle complaints from customer
  • Research emerging products and use information to update the store's merchandise
  • Create reports, analyze and interpret retail data, like revenues expenses and competition
  • Conduct regular audits to ensure the store is functional and presentable
  • Make sure all employees adhere to company's policies and guidelines
  • Act as our store's representative and set an example for our staff.

Sale Associate

Abercrombie and Fitch
01.2012 - 01.2014
  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Operating cash registers, managing financial transactions and balancing drawers
  • Achieving established goals
  • Directing customers to merchandise within the store
  • Increasing in-store sales
  • Superior product knowledge
  • Maintaining an orderly appearance throughout the sale floor
  • Introducing promotions and opportunities to customers
  • Cross-selling Products to increase purchase amounts.

Education

Aerospace Engineering

Wichita State University
Wichita, KS
01.2018

High School Diploma -

Wichita East High School
Wichita, KS
05.2015

General Studies

Newman University
Wichita, KS
01.2015

Skills

  • Business Networking
  • Sales Funnel Development
  • Business Development and Planning
  • Lead Prospecting
  • Operations
  • Public Speaking
  • Lead Development
  • Sales Team Leadership
  • Experience in creating work plan, program and unique approaches that drive business growth
  • Fluent in English, Thai and Khmer
  • 5 years of sales and customer service experience meeting or exceeding a sales quota
  • Highly disciplined and able to successfully work alone and unsupervised, as well as a part of a team
  • Accomplished in creating marketing strategies and executing social promotional events
  • Excel in all stages of the sales process from prospecting and rapport building, through closing the sale
  • Over two years of Accounts Receivable experience
  • Proficient in Microsoft Office software such as Word, Excel, Powerpoint, OneNote, Outlook, Publisher, Access and Lync
  • Excellent phone, clerical, data entry and organization skills
  • Completely able to work with diverse population
  • Highly focused and goal oriented
  • Adept with excellent communication, territory/account management and superior listening skills

Languages

Cambodian
Native or Bilingual
Thai
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Vice President of Sales

JTA Pro
08.2020 - Current

Sale Representative

Tailored Roofing and Remodeling
01.2019 - 08.2020

Sale Representative

Vox Link
07.2018 - 01.2019

Senior Logistics Broker

King of Freight
05.2016 - 07.2018

Customer Relations Specialist

Eddy's Toyota
05.2014 - 05.2016

Assistant Property Manager

Builders Incorporated
11.2013 - 05.2014

Store Assistant Manager

Victoria's Secret
01.2012 - 01.2014

Sale Associate

Abercrombie and Fitch
01.2012 - 01.2014

Aerospace Engineering

Wichita State University

High School Diploma -

Wichita East High School

General Studies

Newman University
Sopanada Chhor