SOPEE KHEN
Summary
Dependable Property Assistance Manager with over 7 years of proven success in effectively managing property operations. I oversee maintenance, leasing, and tenant relations to ensure optimal property performance.Excellent communication and problem-solving skills to address issues promptly and maintain high tenant satisfaction.
Overview
12
12
years of professional experience
Work History
Machine Maintenance Technician
California Natural Products
Lathrop, CA
06.2021 - Current
- Conducted routine diagnostic tests and calibrated machine parts for precise system operation.
- Diagnosed and repaired machine malfunctions and problems to minimize downtime.
- Achieved optimal uptime performance by proactively troubleshooting equipment malfunctions, implementing continuous overhaul activities, and performing routine maintenance on subassemblies.
- Troubleshot malfunctions in hydraulic and pneumatic systems.
Assistance Property Manager
Intempus Realty
Saratoga, CA
11.2019 - 06.2021
- Evaluated rental applications and conducted meticulous background checks to ensure adherence to established criteria in approving or denying prospective tenants.
- Ensuring swift and effective resolution of tenant complaints to maximize customer satisfaction
- Established robust connections with service providers and consistently processed precise billing documentation.
- Optimized property management efficiency through the utilization of AppFoilo software.
Assistant Manager, Customer Service
David's Handyman Service
San Francisco, CA
01.2012 - 11.2019
- Scheduled work assignments, optimized workflow processes and managed shift coverage to fulfill business requirements.
- Managed the upkeep of common areas to ensure a clean and safe environment.
- Served as a reliable customer service representative by promptly addressing inquiries from various stakeholders.
- Managed communication and coordination between on-site and remote service providers, ensuring prompt response to tenant requests for accommodations.
- Delivered effective resolutions to customer issues, resulting in improved retention.
Skills
- Customer service-focused
- Multi-family property management
- Property Inspections
- Hand and power tools
- Legal knowledge
- Computerized maintenance management
- Equipment Repair and Maintenance
- Quality Inspections and Reporting
- Strong negotiation abilities
- PLC programming
- Equipment Calibration
- Quality assurance experience
- Lock out/ Tag Out
- Work Planning and Prioritization
- Documentation Review
Languages
Cambodian
Professional
References
References available upon request.
Timeline
Machine Maintenance Technician
California Natural Products
06.2021 - Current
Assistance Property Manager
Intempus Realty
11.2019 - 06.2021
Assistant Manager, Customer Service
David's Handyman Service
01.2012 - 11.2019
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