Summary
Overview
Work History
Education
Skills
Timeline
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Sophea Clark

Murfreesboro,Tennessee

Summary

Professional hospitality worker with strong background in front-of-house operations. Known for seamless team collaboration, ensuring high standards and achieving results. Adept at adapting to changing needs, providing exceptional customer service, and maintaining positive atmosphere. Skilled in communication, conflict resolution, and multitasking.

Overview

4
4
years of professional experience

Work History

FOH Team Member

Bonefish Grill
02.2024 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

FOH Team Member

Outlanders Chicken
04.2023 - 02.2024
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Collaborated with kitchen staff to ensure timely and accurate order preparation.

Sales Associate

Nashville Zoo At Grassmere
02.2023 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

BOH Line Cook

Outlanders Chicken
11.2021 - 02.2023
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
  • Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.

Education

Bachelor of Science - Aerospace

Middle Tennessee State University
Murfreesboro, TN
05-2028

Skills

  • Order taking
  • Cleanliness
  • Salesmanship
  • Phone etiquette
  • Team collaboration
  • Money handling

Timeline

FOH Team Member

Bonefish Grill
02.2024 - Current

FOH Team Member

Outlanders Chicken
04.2023 - 02.2024

Sales Associate

Nashville Zoo At Grassmere
02.2023 - 04.2023

BOH Line Cook

Outlanders Chicken
11.2021 - 02.2023

Bachelor of Science - Aerospace

Middle Tennessee State University

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