Summary
Overview
Work History
Education
Skills
References
Timeline
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SOPHIA A. LIMA

Sayreville,NJ

Summary

Experienced and detail-oriented professional with a background in client relations, scheduling, and social media marketing. After taking several years off to focus on raising my family and managing household responsibilities, I am now eager to return to the workforce. During this time, I developed and honed valuable skills, such as organization, time management, and multitasking. I am ready to apply both my prior professional experience and the skills gained during my time at home to make a meaningful contribution to a dynamic, fast-paced team environment.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Jersey Videos
East Brunswick, NJ
01.2018 - 06.2023
  • Managed client inquiries and appointments, ensuring seamless and efficient scheduling.
  • Supported social media marketing initiatives by creating engaging content to boost online presence.
  • Cultivated strong client relationships, leading to high satisfaction and repeat business.
  • Organized and maintained a database of client files, ensuring compliance with data privacy standards.
  • Assisted in the creation and distribution of marketing materials, contributing to a 20% increase in new client acquisitions.

Office Manager

Jaira's Salon
Edison, NJ
08.2016 - 12.2017
  • Supervised a team of five administrative assistants, ensuring that daily tasks were completed efficiently and in line with company goals.
  • Streamlined office operations, reducing supply costs by 15% through vendor negotiations and process improvements.
  • Managed client onboarding, ensuring a smooth transition, and maintaining a 98% client retention rate.
  • Organized quarterly company events and training workshops, contributing to enhanced team collaboration and skill development.

Education

Master of Arts - International Relations

Seton Hall University
West Orange, NJ
05.2015

Bachelor of Arts - Criminal Justice

St. Elizabeth University
Morristown, NJ
05.2010

Skills

  • Organizational Excellence
  • Client Relations
  • Social Media Marketing
  • Project Management
  • Technical Proficiency
  • Adaptability & Problem Solving

References

References available upon request.

Timeline

Administrative Assistant

Jersey Videos
01.2018 - 06.2023

Office Manager

Jaira's Salon
08.2016 - 12.2017

Master of Arts - International Relations

Seton Hall University

Bachelor of Arts - Criminal Justice

St. Elizabeth University

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SOPHIA A. LIMA